Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Data Storytelling, Data Presentation, Strategic Prioritization, User Research, Data-Driven Decision-Making, Business Analytics, Persona Development, Stakeholder Communications, Customer Insights, Analytics, Presentations, Quantitative Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Programmable Logic Controllers, Simulation and Simulation Software, Industrial Engineering, Control Systems, Electronic Hardware, Data Structures, Microsoft Azure, Automation, Mobile Development Tools, Performance Tuning, Data Management, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Communication, Simulations
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, Artificial Intelligence, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Organizational Strategy, Artificial Intelligence, Strategic Leadership, Cross-Functional Collaboration, Governance, Artificial Intelligence and Machine Learning (AI/ML), Decision Making, Business Ethics, Business Management, Technology Roadmaps, Ethical Standards And Conduct, Data Governance, Enterprise Architecture, Scalability, Risk Mitigation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Data Storytelling, Content Performance Analysis, Web Analytics and SEO, Data Validation, Stakeholder Engagement, Statistical Modeling, Search Engine Optimization, Marketing Analytics, Web Analytics, Marketing Automation, Data Visualization, Customer Insights, Data-Driven Decision-Making, Campaign Management, Key Performance Indicators (KPIs), Predictive Analytics, Performance Measurement, Return On Investment, Artificial Intelligence
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Model Deployment, Benchmarking, Process Optimization, Cloud Deployment, Model Evaluation, Network Performance Management, Convolutional Neural Networks, Keras (Neural Network Library), Network Model, Project Performance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scalability, Performance Tuning, .NET Framework, C# (Programming Language), System Programming, Application Performance Management, C (Programming Language), Debugging, Data Structures, Object Oriented Programming (OOP), Software Engineering, Interoperability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Accounting, Reconciliation, Tax Compliance, Specialized Accounting, Income Tax, Income Statement, Technical Accounting, Corporate Tax, Balance Sheet
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Control Systems, Robotics, Embedded Software, Automation, Software Architecture, Simulations, Safety Assurance, Hardware Architecture, Systems Architecture, Computer Vision, Mathematical Modeling, Safety Standards, Global Positioning Systems
Advanced · Course · 1 - 3 Months

Skills you'll gain: Test Tools, Browser Compatibility, Software Testing, Test Automation, Continuous Integration, Cloud Applications, CI/CD, Regression Testing, Mobile Development Tools, Cloud Platforms, Verification And Validation, Quality Assurance, UI Components, User Interface (UI), Automation, Scalability
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Hardware Design, Electronics Engineering, Design Reviews, Computer-Aided Design, Electronic Components, Technical Design
Intermediate · Course · 1 - 4 Weeks