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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    The Road to Autonomy: Exploring EV Technologies

    Skills you'll gain: Automation, Safety Assurance, Safety Standards, Electrical Systems, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies, Control Systems, Decision Support Systems, Global Positioning Systems, Environmental Issue, Computer Vision, Artificial Intelligence, Algorithms

    4.5
    Rating, 4.5 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Selecting the Right Customer & Channel

    Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Brand Loyalty, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Customer Data Management, B2B Sales, Target Market, Operating Cost, Analytics, Strategic Decision-Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Create a custom workflow in Wrike

    Skills you'll gain: Workflow Management, Dashboard, Project Management Software, Process Design, Project Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Putting it All Together: Problem-Solve Like an Entrepreneur

    Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Technology Solutions, Customer Analysis, Customer Insights, Market Opportunities, Market Research, User Feedback, Presentations, Storytelling, Interviewing Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Capstone - Managing Board Change for Higher Levels of Leadership and Governance Effectiveness

    Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Leadership Studies, Philanthropy, Report Writing, Organizational Leadership, Leadership, Performance Analysis, Management Consulting, Organizational Change, Change Management, Organizational Effectiveness, Management Reporting, Analysis, Performance Measurement, Performance Review, Data Collection, Surveys

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    AI Enhancement with Knowledge Graphs - Mastering RAG Systems

    Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, LLM Application, Embeddings, AI Integrations, Large Language Modeling, Data Integration, Graph Theory, Query Languages, Interactive Data Visualization, Development Environment

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Self-Driving Car Specialization Course

    Skills you'll gain: Control Systems, Computer Vision, Image Analysis, Robotics, Machine Controls, Automation, Embedded Software, Simulations, Simulation and Simulation Software, Systems Architecture, Virtual Environment, Software Architecture, Predictive Modeling, Computer Hardware, Estimation

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Advanced Golang Concepts

    Skills you'll gain: Performance Tuning, Web Development, Web Applications, Software Architecture, Other Programming Languages, Network Security, Memory Management

    2.8
    Rating, 2.8 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CertNexus

    Follow a Machine Learning Workflow

    Skills you'll gain: Data Preprocessing, Data Analysis, Model Training, Data Collection, AI Workflows, MLOps (Machine Learning Operations), Statistical Analysis, Model Deployment, Data Processing, Data Cleansing, Applied Machine Learning, Predictive Modeling, Machine Learning, Model Evaluation, Descriptive Statistics, Machine Learning Algorithms, Process Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Data Engineers: Scaling with GenAI

    Skills you'll gain: Responsible AI, Generative AI, Data Pipelines, Data Modeling, Data Transformation, SQL

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    L

    Ludwig-Maximilians-Universität München (LMU)

    Конкурентная стратегия

    Skills you'll gain: Competitive Analysis, Game Theory, Business Strategy, Product Strategy, Strategic Marketing, Competitive Intelligence, Strategic Thinking, Corporate Strategy, Market Dynamics, Go To Market Strategy, New Product Development, Strategic Partnership, Strategic Decision-Making, Market Analysis, Market Opportunities, Design and Product, Decision Making, Innovation, Coordination

    5
    Rating, 5 out of 5 stars
    ·
    15 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Beyond Basic CSS: Typography, Color, Effects, & Animation

    Skills you'll gain: Color Theory, Typography, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, Web Design, HTML and CSS, Animations, Digital Design, Visual Design, User Interface (UI) Design, Usability, Visualization (Computer Graphics)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • The Road to Autonomy: Exploring EV Technologies: Coursera
  • Selecting the Right Customer & Channel : University of Maryland, College Park
  • Create a custom workflow in Wrike: Coursera
  • Putting it All Together: Problem-Solve Like an Entrepreneur: Arizona State University
  • Capstone - Managing Board Change for Higher Levels of Leadership and Governance Effectiveness : University at Buffalo
  • AI Enhancement with Knowledge Graphs - Mastering RAG Systems: Packt
  • Self-Driving Car Specialization Course: Packt
  • Advanced Golang Concepts: Edureka
  • Follow a Machine Learning Workflow: CertNexus
  • GenAI for Data Engineers: Scaling with GenAI: Coursera

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