Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Unilever
Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Market Analysis, Google Analytics, Social Media Marketing, Customer Analysis, Search Engine Marketing, Advertising Campaigns, Marketing Strategies, Social Media Strategy, Customer experience strategy (CX), Performance Reporting, Search Engine Optimization, Keyword Research, MarTech
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Server Side, Application Deployment, Apache Tomcat, Web Design, Front-End Web Development, Application Servers, HTML and CSS, Web Development, User Interface and User Experience (UI/UX) Design, Web Servers, Email Automation, Usability, Interactive Design, Java Platform Enterprise Edition (J2EE)
Beginner · Course · 1 - 4 Weeks

Atlassian
Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, Software Versioning, Software Configuration Management, Command-Line Interface, Code Review
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: C# (Programming Language), Object Oriented Programming (OOP), Web Scraping, Programming Principles, Microsoft Visual Studio, .NET Framework, Data Structures, Software Design Patterns, File I/O, Application Development, Computational Logic, Algorithms, Hypertext Markup Language (HTML), Unit Testing, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Back-End Web Development, Full-Stack Web Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Dashboard, Marketing Automation, Data Integrity, Verification And Validation, Workflow Management, Marketing Analytics, Data Maintenance, Data Quality, Automation, Reconciliation, Data Governance, Marketing, Key Performance Indicators (KPIs), Stakeholder Communications, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scatter Plots, Data Visualization, Regression Analysis, Excel Formulas, Microsoft Excel, Data Analysis, Descriptive Statistics, Data Visualization Software, Analytics, Statistical Analysis, Statistical Methods, Descriptive Analytics, Correlation Analysis, Statistics, Analysis, Exploratory Data Analysis, Pivot Tables And Charts, Trend Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Reinforcement Learning, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), PyTorch (Machine Learning Library), Tensorflow, Machine Learning, Artificial Intelligence, Artificial Neural Networks, Computer Science, Algorithms, Data Processing, Python Programming
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Adobe Firefly, Generative AI, Photo Editing, Multimedia, Prompt Engineering, Content Creation, ChatGPT, Marketing Materials, Digital Media Strategy, Video Editing, Logo Design, Automation, E-Commerce
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Augmented Reality, Apple iOS, Apple Xcode, Swift Programming, Virtual Environment, 3D Assets, Debugging, Animations, User Interface (UI), Development Environment, Game Design, Computer Graphics, Linear Algebra, Real Time Data
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Software Configuration Management, Embedded Software, Embedded Systems, Git (Version Control System), Version Control, Build Tools, Software Development Tools, C (Programming Language), Development Environment, Software Technical Review, Software Design, Hardware Architecture, Computer Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: File I/O, Matplotlib, Object Oriented Design, Java, Object Oriented Programming (OOP), Data Analysis, Unit Testing, Pandas (Python Package), Java Programming, Eclipse (Software), Application Development, Data Visualization, Data Structures, Data Science, Data Cleansing, Debugging, Programming Principles, Computer Programming Tools, Python Programming, Computer Programming
Beginner · Specialization · 3 - 6 Months