IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Pragmatic AI Labs
Skills you'll gain: Prometheus (Software), Amazon Bedrock, Rust (Programming Language), System Monitoring, Site Reliability Engineering, Command-Line Interface, Grafana, Continuous Monitoring, IT Automation, Automation, Prompt Engineering, CI/CD, Prompt Patterns, DevOps, Unix Commands, JSON, Compliance Auditing, Linux, File Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Business Continuity Planning, Business Continuity, Audit Planning, Disaster Recovery, OSI Models, Control Objectives for Information and Related Technology (COBIT), Security Management, Computer Security Incident Management, IT General Controls (ITGC), Security Controls, Firewall, Asset Protection, Systems Development, Compliance Auditing, Information Technology, Information Systems, Security Awareness, Auditing, Cryptography
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design, Design Strategies, Teamwork, Critical Thinking and Problem Solving, Creative Design, Collaboration, Cultural Responsiveness
★ 4.8 (1.5K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard Creation, System Monitoring, Microsoft Azure, Event Monitoring, Application Performance Management, Incident Management, Performance Tuning, Resource Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teamwork, Conflict Management, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Workplace inclusivity, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications
★ 4.7 (3.7K) · Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Logistic Regression, Analytical Skills, Correlation Analysis, Science and Research, Regression Analysis, Sampling (Statistics), Statistical Hypothesis Testing, Data Literacy, Data Analysis, R Programming, Descriptive Analytics, Descriptive Statistics, Statistical Software, Statistical Modeling, Biostatistics, Model Evaluation, Exploratory Data Analysis, Statistical Analysis, Statistical Programming, R (Software)
★ 4.7 (2.1K) · Beginner · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Cost Estimation, Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Team Performance Management, Risk Management, Organizational Structure, Procurement, Project Documentation, Stakeholder Engagement, Project Management, Planning
★ 4.7 (4.8K) · Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Detection, Cybersecurity, Security Testing, IT Security Architecture, Cyber Security Assessment, Cyber Security Strategy, Security Strategy, Security Management, Cyber Risk, Risk Management Framework, Risk Management, Information Systems Security, Vulnerability Scanning, Vulnerability Assessments, Security Controls, Penetration Testing, Incident Response, Vendor Management
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Trustworthiness, Social Media, Rapport Building, Relationship Building, Social Media Strategy, Social Media Content, Planning, Professionalism, Strategic Communication, Communication, Habit Formation, Market Opportunities, Leadership, Lifelong Learning, Goal Setting
★ 4.6 (1.7K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Google Workspace, Email Security, User Accounts, User Provisioning, Collaborative Software, Group Policy, Gmail, Authentications, Identity and Access Management, Security Controls, Configuration Management, Multi-Factor Authentication
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Electric Power Systems, Electrical Systems, Electrical Power, Energy and Utilities, Power Electronics, Basic Electrical Systems, Electronic Components, Sustainable Technologies, Semiconductors, Cost Estimation, Building Codes, Engineering Calculations, Safety Standards, Financial Modeling, Technical Standard
★ 4.8 (2.6K) · Beginner · Course · 1 - 3 Months

Pragmatic AI Labs
Skills you'll gain: User Accounts, User Provisioning, Ubuntu, Command-Line Interface, System Configuration, System Monitoring, Unix Commands, Unix Shell, Spreadsheet Software, Operating System Administration, Systems Administration, Linux Commands, Unix, Linux, Linux Administration, Linux Servers, Software Installation, File Management, Desktop Support, Data Engineering
Beginner · Course · 1 - 3 Months