• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Popular Business Process Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Resilience & Leadership: Concepts, Definitions, & Frameworks

    Skills you'll gain: Crisis Management, Threat Management, Incident Management, Risk Management Framework, Infrastructure Security, Resilience, Disaster Recovery, Emergency Response, Business Ethics, Risk Management, Engineering Management, Organizational Change, Leadership Studies, Systems Thinking, Organizational Effectiveness, Public Safety and National Security, Hazard Analysis, Industrial and Organizational Psychology, Failure Analysis, Human Factors (Security)

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Automate Workflows Across Tools Seamlessly

    Skills you'll gain: Workflow Management, No-Code Development, Process Improvement, Business Process Automation, Process Design, Automation, Business Workflow Analysis, Process Mapping, Project Management Software, Systems Thinking, Slack (Software), Process Improvement and Optimization, Collaborative Software, Process Optimization, Cloud-Based Integration, Data Integration, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to RPA, UiPath, and Initial Projects

    Skills you'll gain: Business Logic, Document Management, Microsoft Word, Microsoft Excel, Web Applications, File I/O

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Akamai Technologies, Inc.

    Introduction to Web Applications

    Skills you'll gain: HTML and CSS, Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Cascading Style Sheets (CSS), Web Development, Web Applications, Web Design, Front-End Web Development, Animations, Web Content, Embeddings, Design Elements And Principles, Color Theory

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze Fixed Income, FX Markets, and Asset Management

    Skills you'll gain: Securities (Finance), Market Dynamics, Cash Management, Risk Mitigation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Set Smart Campaign Goals

    Skills you'll gain: Stakeholder Communications, Campaign Management, Campaign Planning, Promotions and Campaigns, Smart Goals, Email Marketing, Marketing Effectiveness, Goal Setting, Strategic Marketing, Communication, Strategic Thinking, Strategic Planning, Performance Measurement, Performance Metric, Business Priorities

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Power BI Capstone Project

    Skills you'll gain: Inventory and Warehousing, Database Design, Data-Driven Decision-Making, Analytics, Cloud Storage, Dashboard, Spreadsheet Software, Dashboard Creation, Data Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Build a Chatbot with Voiceflow: Ecommerce Customer Support

    Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows

    4.2
    Rating, 4.2 out of 5 stars
    ·
    9 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Anatomy & Physiology: Filtration and Reproduction

    Skills you'll gain: Childbirth, Child Health, Maternal Health, Obstetrics And Gynecology, Urology, Urinalysis, Anatomy, Nephrology, Gynecology, Capillary, Physiology, Pathology, Endocrinology, Biology

    4.9
    Rating, 4.9 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Advanced Marketing & Strategic Communication Mastery

    Skills you'll gain: A/B Testing, Behavioral Economics, Content Performance Analysis, Data-Driven Marketing, Marketing Communications, Strategic Communication, Cross-Functional Collaboration, Marketing Analytics, Google Analytics, HubSpot CRM, Content Optimization, Campaign Management, Data-Driven Decision-Making, Digital Marketing Tools, Storytelling, Copywriting, Marketing Psychology, Stakeholder Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    The 10-Second Filmmaker: Storytelling 10 Seconds at a Time

    Skills you'll gain: Videography, Video Editing, Cinematography, Video Production, Visual Storytelling, Storytelling, Editing, Creativity

    3.9
    Rating, 3.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universitat Autònoma de Barcelona

    Competencias clave para profesionales de Recursos Humanos

    Skills you'll gain: Leadership Studies, Human Resources, Human Resources Management and Planning, Negotiation, People Management, Adaptability, Resilience, Telecommuting, Organizational Leadership, Organizational Change, Leadership and Management, Leadership, Virtual Teams, Workforce Management, Digital Transformation, Diversity and Inclusion

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

1…829830831…834

In summary, here are 10 of our most popular business process courses

  • Resilience & Leadership: Concepts, Definitions, & Frameworks: University of Colorado Boulder
  • Automate Workflows Across Tools Seamlessly: Coursera
  • Introduction to RPA, UiPath, and Initial Projects: Packt
  • Introduction to Web Applications: Akamai Technologies, Inc.
  • Analyze Fixed Income, FX Markets, and Asset Management: EDUCBA
  • Set Smart Campaign Goals: Coursera
  • Power BI Capstone Project: Edureka
  • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera
  • Anatomy & Physiology: Filtration and Reproduction: Rice University
  • Advanced Marketing & Strategic Communication Mastery: Coursera

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok