Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Coursera
Skills you'll gain: Interactive Data Visualization, Enterprise Application Management, Cloud Deployment, Business Metrics, Event Monitoring, Kubernetes, Continuous Monitoring, Docker (Software), Microservices, Problem Management, Distributed Computing, Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Niel Asher Education
Skills you'll gain: Manual Therapy, Sports Medicine, Athletic Training, Patient Evaluation, Exercise Therapy, Rehabilitation, Clinical Assessment, Injury Prevention, Treatment Planning, Physical Therapy, Orthopedics, Patient Education And Counseling, Pain Management, Kinesiology, Patient Treatment, Health And Wellness Coaching, Health Care, Pathology, Human Relations Movement, Anatomy
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: User Centered Design, Health Promotion, Health Information Management, digital literacy, Health Policy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Follow Through, Culture Transformation, Customer experience improvement, Communication, Video Production
Intermediate · Course · 1 - 3 Months

Niel Asher Education
Skills you'll gain: Rehabilitation, Manual Therapy, Exercise Therapy, Orthopedics, Sports Medicine, Exercise Science, Physical Therapy, Kinesiology, Athletic Training, Human Musculoskeletal System, Patient Evaluation, Pain Management, Clinical Assessment, Mechanics, Anatomy, Cognitive Behavioral Therapy
Intermediate · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Product Development, Market Research, Presentations, Value Propositions, Business Strategy, Market Analysis, Customer Insights, User Research, Competitive Analysis, Lean Methodologies, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Mobile Development, React.js, Web Applications, Event-Driven Programming, Application Development, UI Components, Front-End Web Development, Cascading Style Sheets (CSS), Javascript, Hypertext Markup Language (HTML), Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Bootstrap (Front-End Framework), UI Components, HTML and CSS, Cascading Style Sheets (CSS), Application Programming Interface (API), User Interface (UI), Javascript, Web Development Tools, Network Routing, Event-Driven Programming, Data Validation, Debugging
Intermediate · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Go To Market Strategy, Ideation, Growth Strategies, Entrepreneurial Finance, Entrepreneurship, Market Analysis, Brand Strategy, Marketing Strategies, Financial Forecasting, Product Marketing, Business Planning, Creative Problem-Solving, Business Valuation, Fundraising, Business Development, Product Management, Mergers & Acquisitions, Market Research, Financial Modeling, Critical Thinking and Problem Solving
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Project Closure, Project Scoping, Project Risk Management, Project Schedules, Cost Management, Sprint Planning, Agile Project Management, Project Planning, Project Management, Scope Management, Change Control, Project Performance, Microsoft Excel, Communication Planning, Team Leadership, Leadership, User Story, Microsoft Word, Microsoft Office, Leadership Development
Beginner · Specialization · 1 - 3 Months

Epic Games
Skills you'll gain: Unreal Engine, Game Design, Video Game Development, Animation and Game Design, 3D Modeling, Visualization (Computer Graphics), Software Design Documents, 3D Assets, Ideation, User Experience Design, Computer Graphics, Usability, User Interface (UI), User Experience, User Interface (UI) Design, Virtual Environment, Version Control, Web Content Accessibility Guidelines, UI Components, Prototyping
Beginner · Professional Certificate · 3 - 6 Months
Scrum Alliance
Skills you'll gain: AI Product Strategy, Responsible AI, Prompt Engineering, User Story, Data Ethics, AI Enablement, Agile Methodology, Scrum (Software Development), Artificial Intelligence, Product Roadmaps, AI Workflows, Product Requirements, Product Management, Product Strategy, Customer experience improvement, Generative AI, Estimation
Beginner · Course · 1 - 3 Months