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Results for "customer support"


  • A

    Amazon Web Services

    Cloud Support Essentials: A Technical Approach

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Technical Support and Services, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, DevOps, Communication

    ★ 4.8 (26) · Beginner · Course · 1 - 4 Weeks

  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 3

    Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Linux Servers, Operating System Administration, Red Hat Enterprise Linux, Ubuntu, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Monitoring, Network Administration, General Networking, Software Installation, Performance Tuning, Service Management, Network Protocols

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Develop a UX Customer Problem Statement in Miro

    Skills you'll gain: User Experience Design, Experience Design, Design Thinking, User Experience, Customer experience improvement, Solution Design, Business Intelligence, Journey Mapping, User Interface (UI) Design, Customer Analysis, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Amazon Web Services

    Providing Technical Support for AWS Workloads

    Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management

    ★ 4.8 (69) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Applications of Copilot in the Workplace

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Personalized Campaigns, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Generative AI, Business Process Automation, Data-Driven Marketing, Campaign Management, AI Security, Sales Process, Sales Strategy, Customer Service, Business Metrics, AI Personalization, Customer Support, AI Integrations, Critical Thinking

    ★ 4.5 (41) · Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Building AI Powered Chatbots Without Programming

    Skills you'll gain: AI Workflows, Workflow Management, No-Code Development, Self Service Technologies, Application Deployment, IBM Cloud, Generative AI Agents, LLM Application, Generative AI, Customer Service, Context Management, Operational Efficiency, AI Integrations, Customer experience improvement, WordPress

    ★ 4.7 (3.8K) · Beginner · Course · 1 - 3 Months

  • B

    Board Infinity

    Designing Multi-Agent Systems: Collaboration and Workflows

    Skills you'll gain: AI Orchestration, AI Workflows, CrewAI, LangGraph, Agentic Workflows, Generative AI Agents, LLM Application, Agentic systems, Context Management, Memory Management, Python Programming

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Next-Gen Workplace Automation with GenAI

    Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, AI Enablement, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support

    ★ 4.4 (461) · Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy

    ★ 4.5 (53) · Intermediate · Course · 1 - 4 Weeks

  • S

    Salesforce

    Reports, Dashboards, and Customer Success in Salesforce

    Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making

    ★ 4.7 (275) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    ★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Build & Evaluate NLP Transformer Pipelines

    Skills you'll gain: Token Optimization, Large Language Modeling, LLM Application, Generative Model Architectures, Applied Machine Learning, Performance Metric, Quality Assessment

    Intermediate · Course · 1 - 4 Weeks

1…91011…455

In summary, here are 10 of our most popular customer support courses

  • Cloud Support Essentials: A Technical Approach: Amazon Web Services
  • CompTIA Linux+ XK0-005: Unit 3: Pearson
  • Develop a UX Customer Problem Statement in Miro: Coursera
  • Providing Technical Support for AWS Workloads: Amazon Web Services
  • Applications of Copilot in the Workplace: Microsoft
  • Building AI Powered Chatbots Without Programming: IBM
  • Designing Multi-Agent Systems: Collaboration and Workflows: Board Infinity
  • Next-Gen Workplace Automation with GenAI: Coursera
  • GenerativeAI for Customer Success: Coursera
  • Reports, Dashboards, and Customer Success in Salesforce: Salesforce

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