IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northwestern University
Skills you'll gain: Social Media, Social Media Marketing, Target Audience, Social Media Strategy, Digital Transformation, Professional Networking, Marketing Strategies, Social Network Analysis, Market Analysis, Real Time Data
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Microsoft Copilot, ChatGPT, Ideation, Verification And Validation, Succession Planning, Microsoft 365, Target Audience, Business Writing, Responsible AI, Generative AI, Microsoft Teams, Leadership, Meeting Facilitation, Organizational Leadership, Productivity Software, Creativity, AI Enablement, Complex Problem Solving, Strategic Communication
Beginner · Specialization · 1 - 3 Months

AI CERTs
Skills you'll gain: Agentic systems, Responsible AI, Data Pipelines, Law, Regulation, and Compliance, Data Ethics, Model Evaluation, Information Privacy, Data Processing, AI Workflows, Data Analysis, No-Code Development, Analytical Skills, Machine Learning, Artificial Intelligence, Real Time Data, Ethical Standards And Conduct, Machine Learning Algorithms, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: A/B Testing, Google Analytics, Customer Insights, Marketing Analytics, Target Audience, Digital Advertising, Online Advertising, Social Media Campaigns, Advertising Campaigns, Performance Measurement, Business Metrics, Key Performance Indicators (KPIs), Consumer Behaviour, AI Enablement, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scalability, Performance Tuning, .NET Framework, C# (Programming Language), System Programming, Application Performance Management, C (Programming Language), Debugging, Data Structures, Object Oriented Programming (OOP), Software Engineering, Interoperability
Intermediate · Course · 1 - 3 Months
University of London
Skills you'll gain: Data Preprocessing, Machine Learning, Artificial Intelligence, Model Evaluation, Data Analysis, Image Analysis, Data Collection, Classification Algorithms
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Responsible AI, Large Language Modeling, Data Ethics, Machine Learning, Applied Machine Learning, Artificial Intelligence, Supervised Learning, Predictive Modeling, Artificial Neural Networks, Unsupervised Learning, Deep Learning, Reinforcement Learning
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Responsible AI, Microsoft Copilot, Microsoft 365, Generative AI Agents, Microsoft Power Platform, AI Security, Generative AI, AI Workflows, Governance, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct, Risk Mitigation
Advanced · Course · 1 - 3 Months

Skills you'll gain: .NET Framework, Application Deployment, Bootstrap (Front-End Framework), Full-Stack Web Development, Database Management, User Accounts, Payment Systems, Authentications, Role-Based Access Control (RBAC), Data Modeling, Transaction Processing
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Deepseek, LangChain, Generative AI, LLM Application, Tool Calling, AI Workflows, AI Orchestration, Prompt Engineering, Automation, Data Integration, Cross Platform Development, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Dashboard, Data Visualization, Key Performance Indicators (KPIs), System Monitoring, Performance Analysis, Data Visualization Software, Business Intelligence, Performance Metric, Continuous Monitoring, Budget Management, Cost Management, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, AI Security, Data Ethics, Microsoft Azure, AI Enablement, Artificial Intelligence, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Application Design, Application Development, Model Evaluation, Deep Learning
Intermediate · Course · 1 - 4 Weeks