
HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Presentations, Sales Enablement, Sales Management, HubSpot CRM, Persona Development, Data Visualization, Prospecting and Qualification, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Lead Generation, Target Audience, Data-Driven Decision-Making, Sales, General Sales Practices, Customer Acquisition Management
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Email Automation
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Responsible AI, Market Opportunities, Sales Strategy, Sales Enablement, Customer Relationship Management, Sales Management, Customer Relationship Management (CRM) Software, Forecasting, Sales Development, AI Personalization, New Business Development, Sales, Sales Process, Sales Pipelines, Personalized Campaigns, B2B Sales, Sales Presentation, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents, Generative AI
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Sales Territory Management, AI Personalization, Generative AI Agents, Sales Strategy, Customer Engagement, Regional Sales, Sales Process, Lead Generation, Market Intelligence, Sales Enablement, Real Time Data, Personalized Service, Anthropic Claude, Sales Development, AI Enablement, Market Analysis, Responsible AI, Customer Analysis, Ethical Standards And Conduct, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Generative AI, Google Cloud Platform, Applied Machine Learning, SQL, AI Workflows, Query Languages, Predictive Modeling, AI Integrations, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, .NET Framework, Cloud Deployment, Application Deployment, Microsoft Azure, Multi-Tenant Cloud Environments, Cloud Applications, Microsoft Development Tools, Full-Stack Web Development, User Interface (UI) Design, PostgreSQL, Web Applications, Web Design and Development, Database Application, Object-Relational Mapping, Database Development, Cloud Solutions, Cloud Services, Data Migration, Database Management
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Minnesota State University, Mankato
Skills you'll gain: Constructive Feedback, Verbal Communication Skills, Rapport Building, Communication, Professionalism, Relationship Management, Business Communication, Conflict Management, Communication Strategies, Active Listening, Empathy, Leadership and Management, Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Leadership Development, Digital Communications, Business Leadership, Cross-Functional Team Leadership, Behavioral Management
Beginner · Course · 1 - 4 Weeks