IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Electronic Medical Record, Medical Records, Clinical Informatics, Health Information Management and Medical Records, Health Technology, Health Informatics, Health Information Management, Clinical Documentation, Decision Support Systems, Clinical Data Management, Technical Support, End User Training and Support, Patient Registration, Technical Support and Services, Information Technology, Databases, Change Control, Desktop Support, Help Desk Support
★ 4.8 (445) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Cloud Security, Infrastructure as Code (IaC), Cloud Storage, Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Computing, Cloud Engineering, Cloud Solutions, Cloud Development, Requirements Analysis, Data Modeling, Multi-Cloud, DevOps, Docker (Software), Solution Design, Microservices, Infrastructure As A Service (IaaS), Information Technology
★ 4.6 (7.8K) · Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Technical Support and Services, Technical Support, General Networking, End User Training and Support, System Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Network Infrastructure, Information Technology, Hardware Architecture, Configuration Management
★ 4.6 (208) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Cloud Computing, Linux, Linux Commands, Linux Administration, Cloud Computing Architecture, Cloud Security, Operating Systems, Windows Servers, Microsoft Windows, File Systems, Systems Administration, Mac OS, Command-Line Interface, Virtual Machines, Firewall, Virtualization, Knowledge of Apple Software, File Management, User Accounts
★ 4.6 (5.7K) · Beginner · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Threat Detection, Endpoint Security, Hardening, Firewall, Cybersecurity, Network Security, Cyber Attacks, Cyber Security Strategy, Cyber Operations, Authorization (Computing), Security Controls, Network Monitoring, Data Security, Security Software, Identity and Access Management, System Configuration
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, Responsible AI, Artificial Intelligence, LLM Application, AI Security, Technical Communication, Automation, AI Integrations, Risk Analysis, Feasibility Studies, Business Workflow Analysis, Process Mapping, Business Priorities, Governance, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Google Workspace, Process Design, Business Process Automation, Business Workflow Analysis, Process Analysis, Automation, Governance Risk Management and Compliance, Compliance Auditing, Compliance Reporting, Document Management, Business Process Improvement, Compliance Management, Governance, Auditing
Intermediate · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Microsoft 365, Microsoft Office, Microsoft Teams, Productivity Software, Cloud Deployment, Cloud Computing, Azure Active Directory, Cloud Solutions, Cloud Services, Threat Management, Identity and Access Management, Collaborative Software, Threat Detection, Law, Regulation, and Compliance, Cloud Management, Regulatory Compliance, Cloud Security, Microsoft Copilot, Compliance Management, Governance
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Network Security, Computer Systems, Encryption, Cyber Security Strategy, Cybersecurity, Threat Detection, Security Controls, General Networking, Cloud Computing, Microsoft Azure, Cryptography, Operating Systems, Firewall, Network Monitoring, Virtualization, Authorization (Computing), Active Directory, Business Software, General Data Protection Regulation (GDPR), Authentications
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prometheus (Software), Kubernetes, Grafana, Scalability, Capacity Management, System Monitoring, Cloud-Native Computing, Performance Tuning, Memory Management, Dashboard Creation, Query Languages, Distributed Computing, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Git (Version Control System), Containerization, Incident Management, Site Reliability Engineering, Infrastructure as Code (IaC), Cloud-Native Computing, Version Control, Prometheus (Software), Grafana, Kubernetes, DevSecOps, Devops Tools, CI/CD, DevOps, Docker (Software), Microservices, Incident Response, Cloud Infrastructure, Multi-Cloud
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging
Intermediate · Course · 1 - 4 Weeks