IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Electronic Medical Record, Medical Records, Clinical Informatics, Health Information Management and Medical Records, Health Technology, Health Informatics, Health Information Management, Clinical Documentation, Decision Support Systems, Clinical Data Management, Technical Support, End User Training and Support, Patient Registration, Technical Support and Services, Information Technology, Databases, Change Control, Desktop Support, Help Desk Support
★ 4.8 (449) · Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft 365, Microsoft Teams, Azure Active Directory, Microsoft Office, Microsoft Azure, User Provisioning, Multi-Tenant Cloud Environments, Collaborative Software, Help Desk Support, Document Management, Microsoft Copilot, System Configuration, Role-Based Access Control (RBAC), Cloud Services, User Accounts, Technical Support, Technical Communication, Identity and Access Management, Cloud Storage, File Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Desktop Support, Remote Access Systems, Mobile Security, Technical Support and Services, Information Technology Operations, System Support, Technical Support, Responsible AI, Data Storage Technologies, Help Desk Support, Network Support, Operating System Administration, End User Training and Support, Hardening, Network Troubleshooting, Information Technology, Network Security, Network Routers, Security Management, Operating Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cryptography, Network Monitoring, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Computer Systems, Data Storage Technologies, Cybersecurity, Threat Detection, Security Controls, General Networking, Cloud Computing, Microsoft Azure, Active Directory, Encryption, Firewall, Operating Systems, Authentications, Authorization (Computing), General Data Protection Regulation (GDPR), Business Software
★ 4.7 (2.6K) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Hardware Architecture, Virtualization, Computer Hardware, Virtualization and Virtual Machines, Cloud Deployment, Networking Hardware, Network Protocols, Hardware Troubleshooting, Virtual Local Area Network (VLAN), Network Support, Network Troubleshooting, Desktop Support, Computer Architecture, USB, Peripheral Devices, Wireless Networks, Virtual Machines, Mobile Security, Data Storage Technologies, Computer Networking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Windows, Operating System Administration, Patch Management, System Configuration, File Systems, Windows PowerShell, Azure Active Directory, Active Directory, Systems Administration, Performance Tuning, Hardening, Desktop Support, System Monitoring, File Management, Data Storage, User Accounts, System Support, Virtual Machines, IT Infrastructure, Security Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud-Native Computing, Cloud Security, Infrastructure as Code (IaC), Cloud Platforms, Cloud Computing, Cloud Storage, Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Engineering, Cloud Solutions, Cloud Development, Requirements Analysis, Data Modeling, Multi-Cloud, Infrastructure As A Service (IaaS), DevOps, Docker (Software), Solution Design, Microservices
★ 4.6 (7.8K) · Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Virtual Machines, Technical Support and Services, Technical Support, General Networking, End User Training and Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Information Technology, Hardware Architecture, Data Storage Technologies, Configuration Management
★ 4.6 (214) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Loss Prevention, Microsoft Copilot, Microsoft 365, Technical Communication, Authentications, Azure Active Directory, Data Governance, Compliance Management, Compliance Auditing, Zero Trust Network Access, Compliance Reporting, Responsible AI, Identity and Access Management, Microsoft Teams, LinkedIn, Generative AI Agents, Payment Card Industry (PCI) Data Security Standards, Microsoft Power Platform, Technical Writing, Portfolio Management
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Cloud Services, Cloud Solutions, Cloud Platforms, Cloud Deployment, Azure Active Directory, Cloud Storage, Cloud Management, Public Cloud, Virtual Machines, Cloud Security, Data Storage, Identity and Access Management, Private Cloud, Infrastructure Architecture, Scalability
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Loss Prevention, Data Governance, Compliance Management, Compliance Auditing, Compliance Reporting, Microsoft 365, Technical Communication, Payment Card Industry (PCI) Data Security Standards, Regulation and Legal Compliance, Data Security, Governance, Data Sharing, Investigation, Data Access, Technical Documentation, Microsoft Copilot, Security Controls, Management Reporting, Workflow Management, Audit Working Papers
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Electronic Medical Record System, Medical Records, Electronic Medical Record, Health Information Management and Medical Records, Health Information Management, Patient Registration, Data Entry, Health Informatics, Electronic Data Capture (EDC), Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Integrity, Health Technology, Data Validation, Data Quality, Computerized Physician Order Entry, Clinical Documentation, Practice Management Software, Record Keeping, Care Coordination, Regulatory Compliance
Intermediate · Specialization · 1 - 3 Months