Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Content Performance Analysis, Web Analytics, Google Analytics, Digital Marketing, Content Strategy, User Experience, Competitive Analysis, Performance Tuning

Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, Operational Databases, Data Storage Technologies, PostgreSQL, Data Integrity, Disaster Recovery

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Amazon Web Services, Amazon CloudWatch, AWS CloudFormation, Relational Databases, Amazon DynamoDB, Application Deployment, Database Management Systems, Database Architecture and Administration, Operational Databases, Amazon Redshift, Amazon S3, Cloud Computing Architecture, Cloud Security, AWS Kinesis, Data Security, Serverless Computing, Performance Tuning, Scalability, Disaster Recovery

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: Portfolio Management, Investment Management, Asset Management, Market Liquidity, Risk Management, Financial Market, Financial Modeling, Financial Trading, Equities, Statistical Methods, Risk Analysis, Securities Trading, Market Dynamics, Financial Analysis, Statistical Analysis

Skills you'll gain: Operations Research, Applied Mathematics, Mathematical Software, Operational Analysis, Linear Algebra, Mathematical Modeling, Process Optimization, Business Modeling, Complex Problem Solving

Skills you'll gain: Supply Chain Management, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Demand Planning, Operational Efficiency, Inventory Management System, Generative AI, Logistics, Forecasting, Operational Analysis, Business Ethics, Artificial Intelligence, Business Process Automation, Emerging Technologies, Predictive Analytics, Automation

Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy