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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Preview
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    A

    Arizona State University

    English Communication for Tech Professionals

    Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, People Development, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Communication Strategies, Constructive Feedback, Professional Networking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    83 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    V

    Vanderbilt University

    Generative AI for Legal Services Primer

    Skills you'll gain: Prompt Engineering, Legal Technology, Generative AI, AI literacy, Generative Model Architectures, Prompt Patterns, Large Language Modeling, Responsible AI, LLM Application, Legal Risk, Data Ethics, AI Security, Legal Writing, Legal Support, AI Workflows, Legal Research, Billing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

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    G

    Georgia Institute of Technology

    Linear Circuits 2: AC Analysis

    Skills you'll gain: Electrical Power, Electrical Engineering, Basic Electrical Systems, Electronics, Electronic Systems, Electronics Engineering, Electronic Components, Electrical Systems, Engineering, Scientific, and Technical Instruments, Electrical and Computer Engineering, Engineering Analysis, Engineering Calculations, Algebra

    4.7
    Rating, 4.7 out of 5 stars
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    772 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Copenhagen Business School

    Social Entrepreneurship

    Skills you'll gain: Social Impact, Growth Strategies, Marketing Communications, Business Modeling, Business Planning, Sustainable Development, Team Collaboration, Organizational Structure, Entrepreneurship, Market Opportunities, Entrepreneurial Finance, Needs Assessment, Communication Strategies, Marketing and Public Relations, Business Strategies, Community Development, Sustainable Business, Performance Measurement, Fundraising, Community and Social Work

    4.6
    Rating, 4.6 out of 5 stars
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    425 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Supplier Management

    Skills you'll gain: Supplier Management, Supply Management, Procurement, Supplier Relationship Management, Supplier Performance Management, Supplier Quality Management, Supplier Risk Management, Vendor Management, Purchasing, Vendor Relationship Management, Case Studies, Contract Management, Risk Management, Contract Review, Vendor Contracts, Business Ethics, Risk Mitigation, Business Risk Management, Analysis, Ethical Standards And Conduct

    4.7
    Rating, 4.7 out of 5 stars
    ·
    268 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Supporting Parents of a Newborn Baby

    Skills you'll gain: Postpartum Care, Child Health, Infant Care, Patient Evaluation, Maternal Health, Health Assessment, Clinical Assessment, Family Support, Parent Communication, Child Development, Preventative Care, Diversity Awareness, Mental Health, Mental and Behavioral Health, Relationship Building

    4.9
    Rating, 4.9 out of 5 stars
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    198 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    I

    Illinois Tech

    Hardware and Operating System Foundations

    Skills you'll gain: Operating System Administration, Linux Administration, Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, Event Monitoring, Authorization (Computing), Desktop Support, OS Process Management, Network Security, Package and Software Management, Information Technology, IT Automation, Network Administration, General Networking, Software Installation

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    170 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    G

    Georgia Institute of Technology

    Materials Data Sciences and Informatics

    Skills you'll gain: Materials science, Informatics, Data Science, Data Mining, Data Integration, Data Infrastructure, Data Sharing, Manufacturing Processes, Process Engineering, Structural Analysis, Collaborative Software, Statistics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    352 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    AI Business School

    AI for Finance

    Skills you'll gain: Prompt Engineering, Agentic Workflows, Prompt Patterns, Prompt Engineering Tools, Agentic systems, AI Workflows, AI literacy, Sales Enablement, No-Code Development, AI Personalization, Sales, Responsible AI, Generative AI Agents, Generative AI, LLM Application, Artificial Intelligence, ChatGPT, Innovation, Productivity, Operational Efficiency

    4
    Rating, 4 out of 5 stars
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    62 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Communicating Business Analytics Results

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Storytelling, Data Literacy, Business Analytics, Presentations, Data-Driven Decision-Making, Data Analysis, Analytics, Technical Communication, Case Studies, Predictive Analytics, Correlation Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    521 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Stanford Online

    Cooking for Busy Healthy People

    Skills you'll gain: Cooking, Nutrition and Diet, Meal Planning And Preparation, Resourcefulness, Nutrition Education, Food and Beverage, Adaptability, Innovation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    177 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    SEO Visibility, Keyword Research, and Auditing

    Skills you'll gain: Keyword Research, Search Engine Marketing, Campaign Planning, Competitive Analysis, Marketing, Generative Engine Optimization (GEO), Content Strategy, Digital Marketing Tools, Pay Per Click Advertising, Competitive Intelligence, Market Share, Auditing, Gap Analysis, Technical Analysis

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • English Communication for Tech Professionals: Arizona State University
  • Generative AI for Legal Services Primer: Vanderbilt University
  • Linear Circuits 2: AC Analysis: Georgia Institute of Technology
  • Social Entrepreneurship: Copenhagen Business School
  • Supplier Management: Rutgers the State University of New Jersey
  • Supporting Parents of a Newborn Baby: University of Colorado System
  • Hardware and Operating System Foundations: Illinois Tech
  • Materials Data Sciences and Informatics: Georgia Institute of Technology
  • AI for Finance: AI Business School
  • Communicating Business Analytics Results: University of Colorado Boulder

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