• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    M

    Microsoft

    The Microsoft 365 Ecosystem

    Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Cloud Services, Microsoft Power Automate/Flow, Microsoft Teams, Productivity Software, Microsoft Power Platform, Cloud-Based Integration, Endpoint Security, Cloud Computing, Cloud Storage, Security Software, Microsoft Windows, Data Security, Microsoft Outlook, Data Loss Prevention, Business Technologies, Microsoft Excel, Microsoft PowerPoint

    4.7
    Rating, 4.7 out of 5 stars
    ·
    152 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Python Data Analysis

    Skills you'll gain: Data Processing, Data Manipulation, Data Dictionary, Data Wrangling, File I/O, Data Structures, Scripting, Data Import/Export, Scripting Languages, Data Analysis, Python Programming, Data Mapping, Data Storage, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    894 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    IT Fundamentals and Hardware Essentials

    Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Hardware Architecture, Microarchitecture, Computer Architecture, Desktop Support, Data Storage Technologies, System Configuration, Computer Systems, Data Storage, Information Technology, Memory Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    75 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Real-World Cloud Product Management

    Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Management, Cloud Services, Amazon S3, Cloud Infrastructure, Public Cloud, Amazon Elastic Compute Cloud, Cloud Computing Architecture, AWS Identity and Access Management (IAM), Technical Product Management, AWS CloudFormation, Cloud Platforms, AWS Kinesis, Amazon Redshift, Cloud Security, Software Architecture, Amazon CloudWatch, Cloud Storage, Product Management

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    94 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Edinburgh

    Animal Welfare in the Clinic

    Skills you'll gain: Anesthesiology, Post-Anesthesia Care Unit, Pre-Anesthetic Assessment, Pain Management, Patient Preparation, Patient Education and Support, Stress Management, Preventative Care, Perioperative Care, Operating Room (OR), Clinical Practices, Behavioral Management, Patient Observation, Behavior Management, Positive Behavior Support, Long Term Care, Pharmacology

    5
    Rating, 5 out of 5 stars
    ·
    47 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Marketing and Customer Insights

    Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Data Visualization, Risking, Marketing Analytics, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    225 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Presentation Applications: PowerPoint

    Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Microsoft Office, Collaborative Software, Google Docs, Microsoft 365, Multimedia, Editing, File Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    177 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    SEO Visibility, Keyword Research, and Auditing

    Skills you'll gain: Keyword Research, Search Engine Marketing, Campaign Planning, Competitive Analysis, Marketing, Generative Engine Optimization (GEO), Content Strategy, Digital Marketing Tools, Pay Per Click Advertising, Competitive Intelligence, Market Share, Auditing, Gap Analysis, Technical Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    É

    École Nationale des Ponts et Chaussées

    Electric Vehicles and Mobility

    Skills you'll gain: Socioeconomics, Social Impact, Sustainable Development, Market Dynamics, Energy and Utilities, Social Studies, Environmental Issue, Economic Development, Market Analysis, Sustainable Technologies, Public Policies, Environmental Engineering, Electrical Systems, Sustainable Engineering, Environmental Science, Economics, Market Opportunities, Financial Inclusion, Cost Benefit Analysis, Climate Change Mitigation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.3K reviews

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    Indian School of Business

    Design your own trading strategy – Culminating Project

    Skills you'll gain: Peer Review, Data Collection, Financial Trading, Portfolio Management, Securities Trading, Business Planning, Financial Market, Market Data, Market Analysis, Technical Analysis, Model Evaluation, Investment Management, Portfolio Risk, Performance Measurement, Financial Analysis, Performance Analysis, Statistical Hypothesis Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    108 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, IT Management, Continuous Improvement Process, Process Management, Business Management, Stakeholder Management, Supplier Relationship Management, Governance, Innovation, Value Propositions, Digital Transformation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    286 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Surveillance Systems: The Building Blocks

    Skills you'll gain: Epidemiology, Public Health, Public Health and Disease Prevention, Health Assessment, Community Health, Health Policy, Program Evaluation, Infectious Diseases, Data Quality, Data Collection, Report Writing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    500 reviews

    Beginner · Course · 1 - 4 Weeks

1…102103104…525

In summary, here are 10 of our most popular technical support courses

  • The Microsoft 365 Ecosystem: Microsoft
  • Python Data Analysis: Rice University
  • IT Fundamentals and Hardware Essentials: Packt
  • Real-World Cloud Product Management: Advancing Women in Tech
  • Animal Welfare in the Clinic: The University of Edinburgh
  • GenAI for Marketing and Customer Insights: Coursera
  • Get Started with Presentation Applications: PowerPoint: SkillUp
  • SEO Visibility, Keyword Research, and Auditing: Coursera
  • Electric Vehicles and Mobility: École Nationale des Ponts et Chaussées
  • Design your own trading strategy – Culminating Project: Indian School of Business

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok