• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Telephone Skills

Results for "telephone skills"


  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Negotiation Fundamentals

    Skills you'll gain: Negotiation, Verbal Communication Skills, Active Listening, Price Negotiation, Oral Expression, Communication, Communication Strategies, Interpersonal Communications, Conflict Management, Strategic Partnership, Relationship Building, Diplomacy, Overcoming Objections, Value Propositions, Stakeholder Management, Discussion Facilitation, Rapport Building, Relationship Management, Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    STARWEAVER

    Critical Thinking: The Human Skill AI Can't Replace

    Skills you'll gain: Critical Thinking and Problem Solving, Critical Thinking, Independent Thinking, AI literacy, Decision Intelligence, Decision Making, Problem Solving, Strategic Decision-Making, Creative Problem-Solving, Decisiveness, Brainstorming, Logical Reasoning, Analysis, Emotional Intelligence, Collaboration, Self-Awareness, Innovation, Personal Development, Psychology, Application Frameworks

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Stanford Online

    Food Sustainability, Mindful Eating, and Healthy Cooking

    Skills you'll gain: Food and Beverage, Cooking, Sustainable Development, Nutrition and Diet, Meal Planning And Preparation, Sustainable Systems, Environment, Culture, Nutrition Education, Sustainability Standards, Compassion, Sustainable Technologies, Environment and Resource Management, Environmental Issue, Resourcefulness, Mindfulness, Climate Change Mitigation, Adaptability, Environmental Science, Habit Formation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    620 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Data Quality Auditing and Profiling

    Skills you'll gain: Data Quality, Data Validation, Auditing, Reconciliation, Quality Assurance, Quality Assessment, Data Analysis, Data Integrity, Data Capture, Descriptive Statistics, Exploratory Data Analysis, Data Entry, Data Collection, Verification And Validation, Anomaly Detection, Business Requirements

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Certified Professional Coder (CPC) Exam Preparation

    Skills you'll gain: Medical Coding, Revenue Cycle Management, Medical Terminology, CPT Coding, Medical Privacy, Regulatory Compliance

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    Northwestern University

    Leadership Through Social Influence

    Skills you'll gain: Influencing, Persuasive Communication, Leadership, Motivational Skills, Communication, Leadership Studies, Advocacy, Social Impact, Empowerment, Behavior Management, Overcoming Objections, Negotiation, Action Oriented, Drive Engagement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.4K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    MathWorks Computer Vision Engineer

    Skills you'll gain: Computer Vision, Model Evaluation, Image Analysis, Model Deployment, Anomaly Detection, Convolutional Neural Networks, Transfer Learning, Model Training, Fine-tuning, Deep Learning, Machine Learning Methods, Image Quality, Generative AI, Data Preprocessing, Artificial Neural Networks, Matlab, Applied Machine Learning, Machine Learning, Classification Algorithms, Software Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    376 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Email Marketing Foundations

    Skills you'll gain: Email Marketing, Data-Driven Marketing, Marketing Automation, Marketing Operations, Copywriting, A/B Testing, Information Privacy, Campaign Management, Email Security, Data-Driven Decision-Making, Target Audience, Conversion Funnel Analysis, Content Optimization, HubSpot CRM, General Data Protection Regulation (GDPR), Customer Data Management, Content Performance Analysis, Email Automation, Compliance Management, Marketing Analytics

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Creo Incubator

    Resilience

    Skills you'll gain: Resilience, Adaptability, Cognitive flexibility, Overcoming Obstacles, Composure, Visionary, Business Continuity, Compassion, Innovation, Constructive Feedback, Growth Mindedness, Self-Awareness, Open Mindset, Leadership Development, Business Ethics, Emotional Intelligence, AI Enablement, Digital Transformation, Leadership, Business Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Building Resilient and Secure Microservice Architec

    Skills you'll gain: OAuth, Spring Framework, API Gateway, Spring Boot, Microservices, Authentications, Application Programming Interface (API), Restful API, Software Architecture, Java, Configuration Management, Distributed Computing, Authorization (Computing), Identity and Access Management, Solution Architecture, Software Visualization, Resilience, Network Routing

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI and LLMs: Architecture and Data Preparation

    Skills you'll gain: Large Language Modeling, Generative AI, Generative Model Architectures, LLM Application, Generative Adversarial Networks (GANs), Hugging Face, Data Pipelines, PyTorch (Machine Learning Library), Natural Language Processing, Data Preprocessing, Artificial Intelligence, Model Training, Recurrent Neural Networks (RNNs), Responsible AI

    4.7
    Rating, 4.7 out of 5 stars
    ·
    465 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Economic Efficiency and Its Obstacles

    Skills you'll gain: Tax, Economics, Sales Tax, Economics, Policy, and Social Studies, Supply And Demand, Policy Analysis, Resource Allocation, Tax Laws, Social Justice, Payroll Tax, Market Dynamics, Market Analysis

    Beginner · Course · 1 - 4 Weeks

1…103104105…834

In summary, here are 10 of our most popular telephone skills courses

  • Negotiation Fundamentals: ESSEC Business School
  • Critical Thinking: The Human Skill AI Can't Replace: STARWEAVER
  • Food Sustainability, Mindful Eating, and Healthy Cooking: Stanford Online
  • Data Quality Auditing and Profiling: Coursera
  • Certified Professional Coder (CPC) Exam Preparation: SkillUp
  • Leadership Through Social Influence: Northwestern University
  • MathWorks Computer Vision Engineer: MathWorks
  • Email Marketing Foundations: Coursera
  • Resilience: Creo Incubator
  • Building Resilient and Secure Microservice Architec: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok