
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Java Programming
★ 4.3 (163) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Project Documentation, Lean Six Sigma, Document Management, Project Management, Project Scoping, Six Sigma Methodology, Project Planning, Google Docs, Lean Methodologies, Timelines
★ 4.6 (646) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
★ 4.4 (62) · Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Quality Monitoring, Process Improvement and Optimization, Quality Improvement, Process Improvement, Continuous Improvement Process, Operational Efficiency, Business Process Management, Waste Minimization
★ 4.8 (837) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sprint Planning, Azure DevOps, Backlogs, Collaborative Software, Issue Tracking, Kanban Principles, Agile Software Development, Microsoft Azure, Project Management, DevOps
★ 4.5 (631) · Beginner · Guided Project · Less Than 2 Hours
Johns Hopkins University
Skills you'll gain: Advocacy, Health Systems, Health Policy, Health Care Administration, Community Health, Policy Development, Primary Care, Health Care, Public Health, Health Administration, Healthcare Industry Knowledge, Community Organizing, Health Disparities, Systems Thinking, Policy Analysis, Governance, Training Programs, Pharmaceuticals, Education and Training
★ 4.6 (358) · Beginner · Course · 1 - 4 Weeks

IIMA - IIM Ahmedabad
Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Transportation Management, Digital Transformation, Supply Management, Transportation Operations, Logistics Management, Logistics, Inventory and Warehousing, Business Analytics, Data-Driven Decision-Making, Inventory Management System, Warehousing, Business Transformation, Order Fulfillment, Warehouse Management, Strategic Thinking
★ 4.7 (73) · Intermediate · Course · 1 - 3 Months

MathWorks
Skills you'll gain: Power Electronics, Simulation and Simulation Software, Model Based Systems Engineering, Electronic Systems, Electrical Systems, Electrical Engineering, Three-Phase, Machine Controls, Systems Integration, Simulations, Electrical Power, Electronics Engineering, Electronics, Electric Power Systems, Data Import/Export, Engineering Analysis, Engineering, Engineering Design Process, Performance Tuning, Environmental Issue
★ 4.8 (101) · Beginner · Professional Certificate · 3 - 6 Months

Arizona State University
Skills you'll gain: Materials science, Failure Analysis, Semiconductors, Manufacturing Processes, Mechanical Engineering, Chemical Engineering, Chemistry, Engineering, Structural Analysis, Production Process, Laboratory Testing, Mechanics, Physical Science, Process Engineering, Engineering Calculations, Engineering Analysis, Reliability, Technical Standard
★ 4.7 (300) · Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Operations Management, Process Improvement, Operations, Revenue Management, Quality Improvement, Process Improvement and Optimization, Process Analysis, Business Operations, Lean Six Sigma, Lean Methodologies, Operational Performance Management, Operational Efficiency, Performance Improvement, Operational Analysis, Lean Manufacturing, Continuous Improvement Process, Operational Excellence, Organizational Strategy, Service Management, Service Level
★ 4.8 (46) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Help Desk Support, Cybersecurity, Cloud Infrastructure, Cyber Attacks, Information Technology Operations, Data Storage, General Networking, Database Software, Operating Systems, Computer Networking, Package and Software Management, Computer Security Awareness Training, IT Infrastructure, Project Management
★ 4.6 (291) · Beginner · Course · 1 - 3 Months