
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations, Issue Tracking, Medical Terminology
Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Salesforce, Force.com, Data Import/Export, Business Process Automation, Data Validation, Relationship Management, Workflow Management, Automation, UI Components, Data Integration, Relational Databases, Program Development, Data Integrity, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Agentic Workflows, Generative AI Agents, AI Orchestration, AI Workflows, OpenAI API, OpenAI, Model Context Protocol, LLM Application, AI Integrations, Artificial Intelligence, Agentic systems, Workflow Management, Cloud-Based Integration, Python Programming, User Interface (UI), Application Deployment, Data Manipulation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Salesforce Development, Salesforce Object Query Language (SOQL), Salesforce, Web Components, UI Components, Data Access, Application Security, Secure Coding, Web Development, User Interface (UI), Event-Driven Programming, Security Controls, Development Environment, Javascript, Debugging, Records Management
Advanced · Course · 3 - 6 Months

Skills you'll gain: Innovation, Product Management, Drive Engagement, Product Marketing, Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Communication Planning, Product Strategy, Business Strategy, Business Development, Product Lifecycle Management, Ideation, Market Analysis, Product Knowledge, Communication, Stakeholder Management, Media and Communications, Leadership
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Google Cloud Platform, Amazon Web Services, User Accounts, Cloud Management, Cloud Engineering, Cloud Computing Architecture, Cloud Infrastructure, Firewall, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Network Infrastructure
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Beginner · Specialization · 3 - 6 Months

University of Washington
Skills you'll gain: Other Programming Languages, Software Design, Ruby (Programming Language), Programming Principles, Data Structures, Computer Programming, Functional Design, Code Reusability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), Devops Tools, Jupyter, DevOps, Program Development, IT Automation, Development Environment, Scripting, Scripting Languages, Code Reusability, Python Programming, Virtual Environment, Software Installation, Data Structures, Software Versioning
Beginner · Course · 1 - 4 Weeks