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  • Persona User Experience

Results for "persona (user experience)"


  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    The Critical Role of IT Support Staff in Healthcare

    Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations, Issue Tracking, Medical Terminology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    771 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Y

    Yonsei University

    International Hospitality & Healthcare Services Marketing

    Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care

    4.7
    Rating, 4.7 out of 5 stars
    ·
    557 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Support & Reporting

    Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Salesforce Foundations and Developer Fundamentals

    Skills you'll gain: Salesforce, Force.com, Data Import/Export, Business Process Automation, Data Validation, Relationship Management, Workflow Management, Automation, UI Components, Data Integration, Relational Databases, Program Development, Data Integrity, Debugging

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    OpenAI Agent Builder – Create, Automate & Launch Agents

    Skills you'll gain: Agentic Workflows, Generative AI Agents, AI Orchestration, AI Workflows, OpenAI API, OpenAI, Model Context Protocol, LLM Application, AI Integrations, Artificial Intelligence, Agentic systems, Workflow Management, Cloud-Based Integration, Python Programming, User Interface (UI), Application Deployment, Data Manipulation

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Lightning Web Components & Visualforce Development

    Skills you'll gain: Salesforce Development, Salesforce Object Query Language (SOQL), Salesforce, Web Components, UI Components, Data Access, Application Security, Secure Coding, Web Development, User Interface (UI), Event-Driven Programming, Security Controls, Development Environment, Javascript, Debugging, Records Management

    Advanced · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management: Foundations & Stakeholder Collaboration

    Skills you'll gain: Innovation, Product Management, Drive Engagement, Product Marketing, Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Communication Planning, Product Strategy, Business Strategy, Business Development, Product Lifecycle Management, Ideation, Market Analysis, Product Knowledge, Communication, Stakeholder Management, Media and Communications, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    378 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    GC IAM et mise en réseau pour les utilisateurs d'AWS

    Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Google Cloud Platform, Amazon Web Services, User Accounts, Cloud Management, Cloud Engineering, Cloud Computing Architecture, Cloud Infrastructure, Firewall, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Network Infrastructure

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    366 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Consumer Behavior & Service Marketing

    Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Washington

    Programming Languages, Part B

    Skills you'll gain: Other Programming Languages, Software Design, Ruby (Programming Language), Programming Principles, Data Structures, Computer Programming, Functional Design, Code Reusability

    4.9
    Rating, 4.9 out of 5 stars
    ·
    789 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to Python for DevOps

    Skills you'll gain: Object Oriented Programming (OOP), Devops Tools, Jupyter, DevOps, Program Development, IT Automation, Development Environment, Scripting, Scripting Languages, Code Reusability, Python Programming, Virtual Environment, Software Installation, Data Structures, Software Versioning

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular persona (user experience) courses

  • The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
  • International Hospitality & Healthcare Services Marketing: Yonsei University
  • Support & Reporting: Coursera
  • Salesforce Foundations and Developer Fundamentals: Packt
  • OpenAI Agent Builder – Create, Automate & Launch Agents: Packt
  • Advanced Lightning Web Components & Visualforce Development: Packt
  • Product Management: Foundations & Stakeholder Collaboration: SkillUp
  • GC IAM et mise en réseau pour les utilisateurs d'AWS: Google Cloud
  • Introduction to Customer Service: CVS Health
  • Consumer Behavior & Service Marketing: EDUCBA

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