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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
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    Saïd Business School, University of Oxford

    Generative and Agentic AI

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Agentic systems, Generative AI Agents, Prompt Patterns, Agentic Workflows, Generative Model Architectures, Multimodal Prompts, AI literacy, LLM Application, ChatGPT, AI Workflows, AI Product Strategy, Large Language Modeling, Model Evaluation, Responsible AI, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    137 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    S

    Stanford Online

    Health Across the Gender Spectrum

    Skills you'll gain: Diversity Awareness, Child Welfare, Pediatrics, Cultural Sensitivity, Working With Children, Family Support, Toileting, Human Development, Mental Health, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Health Equity, Child Development, Parent Communication, Child Health, Sociology, Health Disparities, Healthcare Ethics, Medical Support, Public Health

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Software QA & Test Automation Engineering

    Skills you'll gain: Selenium (Software), Postman API Platform, JUnit, Test Automation, API Testing, Software Quality Assurance, Test Tools, Test Script Development, Quality Assurance, Unit Testing, Software Testing, Continuous Integration, Automation, Data Validation, Performance Testing, Test Case, Agile Methodology, Integration Testing, Debugging, Javascript

    4.7
    Rating, 4.7 out of 5 stars
    ·
    78 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Adobe

    Create and Enhance Visuals With AI

    Skills you'll gain: Adobe Firefly, Visual Storytelling, AI powered creativity, Storyboarding, Adobe Express, Multimodal Prompts, Prompt Engineering, Responsible AI, Collaborative Software, Creativity, AI literacy, Adobe Creative Cloud, Prompt Engineering Tools, Generative AI, Adobe Photoshop, Adobe Illustrator, Creative Design, Storytelling, Branding, Content Development and Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    56 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    STARWEAVER

    Executive Communication Excellence

    Skills you'll gain: Active Listening, Business Writing, Concision, Non-Verbal Communication, Writing, Persuasive Communication, Team Collaboration, Virtual Teams, Interpersonal Communications, Empathy, Responsible AI, Cultural Sensitivity, Google Gemini, Anthropic Claude, Communication, Technical Documentation, Communication Strategies, Stakeholder Engagement, Marketing Communications, Media and Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    41 reviews

    Intermediate · Specialization · 1 - 4 Weeks

  • Status: Preview
    Preview
    A

    Arizona State University

    English Communication for Tech Professionals

    Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, People Development, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Communication Strategies, Constructive Feedback, Professional Networking

    4.7
    Rating, 4.7 out of 5 stars
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    83 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA A+ Certification Core 1 (220-1101)

    Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Virtual Networking, Mobile Security, Network Infrastructure, USB, Computer Networking, Cloud Services, Software Installation, Network Support, Microarchitecture, IT Infrastructure, System Configuration, Data Storage, Information Technology

    4.5
    Rating, 4.5 out of 5 stars
    ·
    94 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Marketing and Customer Insights

    Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Data Visualization, Risking, Marketing Analytics, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    225 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Customer Service in the Age of Generative AI

    Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement

    4.4
    Rating, 4.4 out of 5 stars
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    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arm

    Arm Cortex-M Processors Overview

    Skills you'll gain: Microarchitecture, Computer Architecture, Embedded Software, Embedded Systems, Hardware Architecture, System Requirements, Product Support

    4.7
    Rating, 4.7 out of 5 stars
    ·
    147 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Business Statistics and Analysis Capstone

    Skills you'll gain: Business Analytics, Statistical Analysis, Data Analysis, Presentations, Data Presentation, Statistics, Statistical Reporting, Data Literacy, Analytical Skills, Analysis, Technical Communication, Predictive Analytics, Exploratory Data Analysis, Regression Analysis, Descriptive Statistics, Microsoft Excel

    4.7
    Rating, 4.7 out of 5 stars
    ·
    443 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Technical University of Denmark (DTU)

    Photovoltaic Systems

    Skills you'll gain: Power Electronics, Electrical Power, Plant Operations and Management, Sustainable Engineering, Electrical Systems, Sustainable Technologies, Energy and Utilities, Semiconductors, Electronics, Environmental Engineering, Electrical Engineering, Materials science, Physics, Engineering Calculations, Manufacturing Processes, Mathematical Modeling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    161 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Generative and Agentic AI: Saïd Business School, University of Oxford
  • Health Across the Gender Spectrum: Stanford Online
  • Software QA & Test Automation Engineering: Coursera
  • Create and Enhance Visuals With AI: Adobe
  • Executive Communication Excellence: STARWEAVER
  • English Communication for Tech Professionals: Arizona State University
  • CompTIA A+ Certification Core 1 (220-1101): Packt
  • GenAI for Marketing and Customer Insights: Coursera
  • Customer Service in the Age of Generative AI: University of Virginia Darden School Foundation
  • Arm Cortex-M Processors Overview: Arm

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