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  • Customer Experience Improvement

Results for "customer experience improvement"


  • G

    Georgia Institute of Technology

    Introduction to User Experience Design

    Skills you'll gain: User Experience Design, Prototyping, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Requirements Analysis, UI/UX Research, Requirements Elicitation, User Interface (UI), Design Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research

    4.6 stars, 9K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (9K) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    Unilever

    Campaign Performance Reporting, Visualization, & Improvement

    Skills you'll gain: Data Storytelling, Marketing Effectiveness, Marketing Analytics, Campaign Planning, Campaign Management, Market Analysis, Marketing Strategies, Performance Reporting, Return On Investment, Data-Driven Marketing, Performance Measurement, Data Visualization Software, Data Ethics, Marketing Channel, Smart Goals, Key Performance Indicators (KPIs), Growth Strategies, Data Access, Data Quality

    4.6 stars, 44 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (44) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • R

    Rutgers the State University of New Jersey

    Quality Improvement in Healthcare Organizations

    Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Healthcare Project Management, Data Quality, Spreadsheet Software, Analysis

    4.7 stars, 203 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (203) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    Imperial College London

    Using Data for Healthcare Improvement

    Skills you'll gain: Qualitative Research, Continuous Quality Improvement (CQI), Quantitative Research, Program Evaluation, Data Collection, Scientific Methods, Data-Driven Decision-Making, Statistical Methods, Statistical Analysis, Systems Of Measurement, Time Series Analysis and Forecasting

    4.8 stars, 49 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (49) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    Imperial College London

    Quality Improvement for Population Health

    Skills you'll gain: Public Health, Continuous Quality Improvement (CQI), Health Care, Geographic Information Systems, Research Design, Geospatial Mapping

    4.9 stars, 74 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.9 (74) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    Technical University of Munich (TUM)

    Advanced Lean Production & Continuous Improvement

    Skills you'll gain: Lean Manufacturing, Quality Improvement, Production Schedule, Production Process, Kaizen Methodology, Quality Management, Production Management, Production Line, Manufacturing Operations, Continuous Improvement Process, Product Quality (QA/QC), Lean Methodologies, Lean Six Sigma, Process Improvement, Scheduling, Quality Control, Operational Efficiency, Process Analysis, Kanban Principles, Workflow Management

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • S

    SkillUp

    Improvement Techniques and Control Tools

    Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Lean Six Sigma, Process Improvement and Optimization, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Six Sigma Methodology, Quality Control, Quality Monitoring, Employee Training, Operational Efficiency, Waste Minimization, Training Programs

    4.6 stars, 13 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (13) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Michigan

    User Experience Research and Design

    Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, User Experience Design, User Experience, Usability Testing, User Research, Design Research, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, User Interface and User Experience (UI/UX) Design, Interaction Design, Interactive Design, Ideation, A/B Testing, Conceptual Design, Persona (User Experience)

    4.7 stars, 2.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (2.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening

    5 stars, 8 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (8) · Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    Harvard Business School Online

    Creating Customer Value

    Skills you'll gain: Value Propositions, Customer experience strategy (CX), Business Strategy, Strategic Thinking, Customer Retention, Customer Analysis, Strategic Marketing, Corporate Strategy, Customer Insights, Cost Benefit Analysis, Revenue Management, Return On Investment, Consumer Behaviour, Branding, Customer experience improvement, Supplier Relationship Management, Financial Analysis, Business Analysis, Market Dynamics, Competitive Analysis

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Customer Analytics & Intelligence

    Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Brand Loyalty, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement

    4.5 stars, 130 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (130) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • L

    LearnQuest

    Incident Management and Continuous Improvement

    Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Infrastructure Security, Cybersecurity, Cyber Security Policies, Telecommuting, Security Strategy, Security Software, Employee Engagement

    4.9 stars, 7 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…111213…806

In summary, here are 10 of our most popular customer experience improvement courses

  • Introduction to User Experience Design: Georgia Institute of Technology
  • Campaign Performance Reporting, Visualization, & Improvement: Unilever
  • Quality Improvement in Healthcare Organizations: Rutgers the State University of New Jersey
  • Using Data for Healthcare Improvement: Imperial College London
  • Quality Improvement for Population Health: Imperial College London
  • Advanced Lean Production & Continuous Improvement: Technical University of Munich (TUM)
  • Improvement Techniques and Control Tools: SkillUp
  • User Experience Research and Design: University of Michigan
  • 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
  • Creating Customer Value: Harvard Business School Online

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