
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Requirements Analysis, UI/UX Research, Requirements Elicitation, User Interface (UI), Design Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
★ 4.6 (9K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Marketing Effectiveness, Marketing Analytics, Campaign Planning, Campaign Management, Market Analysis, Marketing Strategies, Performance Reporting, Return On Investment, Data-Driven Marketing, Performance Measurement, Data Visualization Software, Data Ethics, Marketing Channel, Smart Goals, Key Performance Indicators (KPIs), Growth Strategies, Data Access, Data Quality
★ 4.6 (44) · Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Healthcare Project Management, Data Quality, Spreadsheet Software, Analysis
★ 4.7 (203) · Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Qualitative Research, Continuous Quality Improvement (CQI), Quantitative Research, Program Evaluation, Data Collection, Scientific Methods, Data-Driven Decision-Making, Statistical Methods, Statistical Analysis, Systems Of Measurement, Time Series Analysis and Forecasting
★ 4.8 (49) · Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Public Health, Continuous Quality Improvement (CQI), Health Care, Geographic Information Systems, Research Design, Geospatial Mapping
★ 4.9 (74) · Intermediate · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Lean Manufacturing, Quality Improvement, Production Schedule, Production Process, Kaizen Methodology, Quality Management, Production Management, Production Line, Manufacturing Operations, Continuous Improvement Process, Product Quality (QA/QC), Lean Methodologies, Lean Six Sigma, Process Improvement, Scheduling, Quality Control, Operational Efficiency, Process Analysis, Kanban Principles, Workflow Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Lean Six Sigma, Process Improvement and Optimization, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Six Sigma Methodology, Quality Control, Quality Monitoring, Employee Training, Operational Efficiency, Waste Minimization, Training Programs
★ 4.6 (13) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, User Experience Design, User Experience, Usability Testing, User Research, Design Research, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, User Interface and User Experience (UI/UX) Design, Interaction Design, Interactive Design, Ideation, A/B Testing, Conceptual Design, Persona (User Experience)
★ 4.7 (2.3K) · Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening
★ 5 (8) · Mixed · Course · 1 - 4 Weeks

Harvard Business School Online
Skills you'll gain: Value Propositions, Customer experience strategy (CX), Business Strategy, Strategic Thinking, Customer Retention, Customer Analysis, Strategic Marketing, Corporate Strategy, Customer Insights, Cost Benefit Analysis, Revenue Management, Return On Investment, Consumer Behaviour, Branding, Customer experience improvement, Supplier Relationship Management, Financial Analysis, Business Analysis, Market Dynamics, Competitive Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Brand Loyalty, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
★ 4.5 (130) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Infrastructure Security, Cybersecurity, Cyber Security Policies, Telecommuting, Security Strategy, Security Software, Employee Engagement
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks