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  • Customer Success Management

Results for "customer success management"


  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Beginner · Specialization · 3 - 6 Months

  • M

    Microsoft

    Project Management Fundamentals

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Management, Project Management Office (PMO), Stakeholder Analysis, Project Management Life Cycle, Project Implementation, Project Planning, Process Management, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    580 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Project Management

    Skills you'll gain: Project Schedules, Project Planning, Stakeholder Management, Communication Planning, Project Implementation, Earned Value Management, Agile Methodology, Agile Project Management, Performance Metric, Scheduling, Stakeholder Communications, Project Scoping, Timelines, Stakeholder Engagement, Work Breakdown Structure, Project Management, Program Management, Resource Planning, Project Documentation, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Maryland, College Park

    Customer-Centric Enterprise: Product Lifecycle Management

    Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, AI Enablement, Enterprise Modeling, Innovation, Product Planning, Governance Risk Management and Compliance, Product Marketing, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Culture Transformation, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights

    Beginner · Course · 1 - 3 Months

  • Status: Job Skills
    Job Skills
    G

    Google

    Google Project Management

    Skills you'll gain: Quality Management, Project Closure, Scope Management, Team Management, Project Management Life Cycle, Product Quality (QA/QC), Sprint Retrospectives, Project Management, Project Planning, Agile Project Management, Quality Assessment, Quality Assurance, Backlogs, Team Leadership, Project Scoping, Agile Software Development, Stakeholder Communications, Change Management, Web Presence, Interviewing Skills

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    143K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • J

    Johns Hopkins University

    Principles of Management

    Skills you'll gain: Active Listening, Team Management, Leadership and Management, Influencing, Team Leadership, Team Building, Smart Goals, Conflict Management, Trustworthiness, Coaching, Employee Coaching, Decision Making, Leadership Studies, Business Ethics, Organizational Strategy, Strategic Thinking, Project Management, Business Communication, Communication, Relationship Building

    Beginner · Specialization · 3 - 6 Months

  • C

    Columbia University

    Construction Management

    Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Punch Work, Cost Management, Construction, Production Schedule, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Cash Flows, Real Estate, Finance, Business Transformation, Innovation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • E

    Erasmus University Rotterdam

    Innovation Management

    Skills you'll gain: Innovation, Creativity, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Process Management, Organizational Strategy, Team Management, Organizational Structure, Project Implementation, Business Modeling, Business Strategy, Leadership, Lean Methodologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.2K reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Virginia

    Digital Product Management

    Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, Agile Software Development, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Product Development, Team Performance Management, Team Management, Product Improvement, Design Thinking, Team Building, Continuous Deployment, Team Leadership, DevOps, Customer Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Change Management

    Skills you'll gain: Change Management, Organizational Change, Organizational Development, Leadership and Management, Business Transformation, Business Leadership, Leadership Development, Organizational Leadership, People Management, Culture Transformation, Continuous Improvement Process, Team Performance Management, Staff Management, Overcoming Objections, Emotional Intelligence, Strategic Planning, Overcoming Obstacles, Drive Engagement, Employee Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Copenhagen Business School

    Strategic Management

    Skills you'll gain: Strategic Thinking, Business Strategy, Business Strategies, Strategic Decision-Making, Strategic Planning, Strategic Leadership, Organizational Strategy, Corporate Strategy, Technology Strategies, Competitive Analysis, Global Marketing, Case Studies, Plan Execution, Market Dynamics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.6K reviews

    Mixed · Course · 1 - 3 Months

  • U

    Università Bocconi

    Food & Beverage Management

    Skills you'll gain: Food and Beverage, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Growth Strategies, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5K reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success management courses

  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Project Management Fundamentals: Microsoft
  • Project Management: University of California, Irvine
  • Customer-Centric Enterprise: Product Lifecycle Management: University of Maryland, College Park
  • Google Project Management: Google
  • Principles of Management: Johns Hopkins University
  • Construction Management: Columbia University
  • Innovation Management: Erasmus University Rotterdam
  • Digital Product Management: University of Virginia
  • Change Management: Packt

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