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  • Customer Success Management

Results for "customer success management"


  • M

    Microsoft

    Project Management Fundamentals

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Management, Project Management Office (PMO), Stakeholder Analysis, Project Management Life Cycle, Project Implementation, Project Planning, Process Management, Leadership

    ★ 4.6 (580) · Beginner · Course · 1 - 4 Weeks

  • N

    New York Institute of Finance

    Risk Management

    Skills you'll gain: Credit Risk, Operational Risk, Portfolio Risk, Risk Management, Risk Management Framework, Business Risk Management, Risk Modeling, Risk Appetite, Risk Mitigation, Governance Risk Management and Compliance, Financial Market, Enterprise Risk Management (ERM), Risk Control, Risk Analysis, Derivatives, Governance, Portfolio Management, Compliance Management, Project Risk Management, Capital Markets

    ★ 4.7 (1.6K) · Beginner · Specialization · 3 - 6 Months

  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    ★ 4.9 (11) · Beginner · Specialization · 3 - 6 Months

  • G

    Google

    Google Project Management

    Skills you'll gain: Quality Management, Project Closure, Scope Management, Team Management, Project Management Life Cycle, Product Quality (QA/QC), Sprint Retrospectives, Project Management, Project Planning, Agile Project Management, Quality Assessment, Quality Assurance, Backlogs, Team Leadership, Project Scoping, Agile Software Development, Stakeholder Communications, Change Management, Web Presence, Interviewing Skills

    ★ 4.8 (143K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job Skills
    Job Skills
  • U

    University of Maryland, College Park

    Customer-Centric Enterprise: Product Lifecycle Management

    Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, AI Enablement, Enterprise Modeling, Innovation, Product Planning, Governance Risk Management and Compliance, Product Marketing, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Culture Transformation, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights

    Beginner · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Principles of Management

    Skills you'll gain: Active Listening, Team Management, Leadership and Management, Influencing, Team Leadership, Team Building, Smart Goals, Conflict Management, Trustworthiness, Coaching, Employee Coaching, Decision Making, Leadership Studies, Business Ethics, Organizational Strategy, Strategic Thinking, Project Management, Business Communication, Communication, Relationship Building

    Beginner · Specialization · 3 - 6 Months

  • E

    Erasmus University Rotterdam

    Innovation Management

    Skills you'll gain: Innovation, Creativity, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Process Management, Organizational Strategy, Team Management, Organizational Structure, Project Implementation, Business Modeling, Business Strategy, Leadership, Lean Methodologies

    ★ 4.7 (2.2K) · Beginner · Course · 1 - 3 Months

  • P

    Packt

    Change Management

    Skills you'll gain: Change Management, Organizational Change, Organizational Development, Leadership and Management, Business Transformation, Business Leadership, Leadership Development, Organizational Leadership, People Management, Culture Transformation, Continuous Improvement Process, Team Performance Management, Staff Management, Overcoming Objections, Emotional Intelligence, Strategic Planning, Overcoming Obstacles, Drive Engagement, Employee Engagement

    ★ 4.6 (53) · Intermediate · Course · 1 - 4 Weeks

  • C

    Columbia University

    Construction Management

    Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Punch Work, Cost Management, Construction, Production Schedule, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Cash Flows, Real Estate, Finance, Business Transformation, Innovation

    ★ 4.7 (9.8K) · Beginner · Specialization · 3 - 6 Months

  • U

    University of Virginia

    Digital Product Management

    Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, Agile Software Development, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Product Development, Team Performance Management, Team Management, Product Improvement, Design Thinking, Team Building, Continuous Deployment, Team Leadership, DevOps, Customer Analysis

    ★ 4.7 (9.8K) · Beginner · Specialization · 3 - 6 Months

  • I

    IBM

    IBM Management Consultant

    Skills you'll gain: Management Consulting, Strategic Planning, Business Strategy, Data Presentation, Business Consulting, Interactive Data Visualization, Data Visualization, Stakeholder Engagement, Business Analysis, Stakeholder Management, Generative AI, Microsoft Excel, Problem Solving, Requirements Analysis, Process Improvement, Change Management, Financial Modeling, Lean Six Sigma, Key Performance Indicators (KPIs), Communication

    ★ 4.7 (4.9K) · Beginner · Professional Certificate · 3 - 6 Months

  • U

    Università Bocconi

    Food & Beverage Management

    Skills you'll gain: Food and Beverage, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Growth Strategies, Marketing

    ★ 4.8 (5K) · Mixed · Course · 1 - 3 Months

1…111213…834

In summary, here are 10 of our most popular customer success management courses

  • Project Management Fundamentals: Microsoft
  • Risk Management: New York Institute of Finance
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Google Project Management: Google
  • Customer-Centric Enterprise: Product Lifecycle Management: University of Maryland, College Park
  • Principles of Management: Johns Hopkins University
  • Innovation Management: Erasmus University Rotterdam
  • Change Management: Packt
  • Construction Management: Columbia University
  • Digital Product Management: University of Virginia

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