
Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
★ 4.8 (1.9K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Technical Support, Operating System Administration, Customer Support
★ 4.5 (50) · Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Biological Engineering, Governance, Biotechnology, Policy Analysis, Medical Science and Research, Healthcare Ethics, Clinical Research Ethics, Health Care Procedure and Regulation, Health Policy, Public Policies, Policty Analysis, Research, and Development, Environmental Issue, Ethical Standards And Conduct, Policy Development, Public Health, Case Studies
★ 4.1 (82) · Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management
★ 4.8 (69) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Adaptability, Business Correspondence, Web Presence, Business Writing, Business Communication, Professional Development, Writing, Digital Brand Strategy, Communication, Proactivity, Personal Development, Professional Networking, digital literacy, Planning, Lifelong Learning, Self-Awareness, Crisis Management, Design Thinking, Branding, Creative Thinking
★ 4.8 (270) · Mixed · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Environmental Issue, Climate Change Mitigation, Mitigation, Natural Resource Management, Environment, Environmental Science, Biology, Climate Change Adaptation, Life Sciences, Sustainable Development, Ancient History, World History, Microbiology
★ 4.7 (16) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Patient Education And Counseling, Patient Coordination, Law, Regulation, and Compliance, Educational Materials, Needs Assessment, Decision Making
Beginner · Course · 1 - 3 Months
Amazon Web Services
Skills you'll gain: Generative AI, Generative AI Agents, Amazon Bedrock, Agentic systems, AI Product Strategy, Responsible AI, Agentic Workflows, AI Integrations, LLM Application, Data Ethics, Application Programming Interface (API), Application Development, Amazon Web Services, AI Security, Data Governance, Commercialization, Cost Management, Personally Identifiable Information, Information Privacy, Model Training
★ 4.6 (32) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
★ 4.5 (80) · Intermediate · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Lifelong Learning, Productivity, Prompt Engineering, Willingness To Learn, AI Personalization, AI literacy, Time Management, Organizational Skills, Personal Development, AI Integrations, Creative Thinking, Creativity, Automation, Planning, Meal Planning And Preparation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, System Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Network Infrastructure, Server Administration, Data Security, Hardware Architecture, IT Infrastructure, Data Storage Technologies, Operating Systems, Data Storage
★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks