Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Technical University of Munich (TUM)
Skills you'll gain: Income Statement, Inventory Accounting, Profit and Loss (P&L) Management, Cost Accounting, Gross Profit, Management Accounting, Financial Accounting, Financial Statements, Inventory Management System, Operating Expense
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Capital Budgeting, Microsoft Excel, Dashboard, Financial Modeling, Business Intelligence, Data Visualization, Key Performance Indicators (KPIs), Productivity Software, Excel Formulas, Interactive Data Visualization, Data Analysis Expressions (DAX), Business Metrics, Financial Analysis, Data-Driven Decision-Making, Google Sheets, Financial Management, Loans, Cash Flows
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Requirements Analysis, User Requirements Documents, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Functional Requirement, Software Design Documents, System Requirements, Software Development Life Cycle, Verification And Validation, Technical Communication
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Application Specific Integrated Circuits, Systems Design, Computer Architecture, Cloud Infrastructure, Distributed Computing, Computer-Aided Design
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Philanthropy, Fundraising, Resource Utilization, Community Development, Program Evaluation, Lifelong Learning, Strategic Decision-Making, Professional Networking, Social Media, Planning, Research
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Collaborative Software, Education Software and Technology, Instructional Design, Planning, Virtual Environment, End User Training and Support, System Configuration, Safety and Security, Information Privacy, Communication Strategies
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

Google - Spectrum Sharing
Skills you'll gain: Public Key Infrastructure, Wireless Networks, Technical Communication, Key Management, Communication Systems, Infrastructure Security, Network Infrastructure, Global Positioning Systems, System Implementation, System Configuration, Telecommunications, Geospatial Information and Technology, Record Keeping, Verification And Validation, Data Entry, Data Validation
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Project Management, Data Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Project Implementation, Data Analysis, Team Building, Team Management, Solution Delivery, Cross-Functional Team Leadership, Leadership
Mixed · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Star Schema, Data Modeling, Tableau Software, Business Intelligence, Extract, Transform, Load, Dashboard, Performance Tuning, Technical Analysis, Database Design, Data Visualization Software, Data Warehousing, Market Data, Data Transformation, Data Presentation, Investment Banking, Exploratory Data Analysis, Tree Maps, Interactive Data Visualization, Data Storytelling, Data Visualization
Advanced · Specialization · 3 - 6 Months

Dartmouth College
Skills you'll gain: C (Programming Language), Embedded Systems, Computer Engineering, Embedded Software, System Programming, Computer Science, Computer Programming, Operating Systems, Visualization (Computer Graphics), Data Structures, Linux
Beginner · Course · 1 - 3 Months

Hebrew University of Jerusalem
Skills you'll gain: Social Studies, Demography, Political Sciences, International Relations, Sociology, Anthropology, World History, Cultural Diversity, Governance, Economics, Conflict Management
Beginner · Course · 3 - 6 Months