Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Google Cloud
Skills you'll gain: Looker (Software), SQL, Data Pipelines, Data Transformation, Extract, Transform, Load, Data Warehousing, Data Cleansing, Dashboard Creation, Data Analysis, Data Integration, Data Visualization Software, Google Sheets, Query Languages, Google Cloud Platform, Data Import/Export, Data Integrity
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Applied Machine Learning, Data Preprocessing, Text Mining, Machine Learning, Big Data, Model Evaluation, Performance Metric
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Climate Change Programs, Climate Change Mitigation, Climate Change Adaptation, Social Impact, Sustainable Development, Sustainable Design, Mitigation, Driving engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Content Development and Management, HubSpot CRM, Marketing Strategies, Content Optimization, Data-Driven Marketing, Web Content, Social Media Content, Paid media, Email Automation, Marketing Effectiveness, Target Audience, Customer Relationship Management (CRM) Software, Marketing Planning, Digital Marketing, Customer Relationship Management, Strategic Marketing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Operations, Marketing Design, Marketing Strategies, Marketing Planning, Performance Reporting, Campaign Planning, Marketing Channel, Cross-Channel Marketing, Generative AI, Market Intelligence, Microsoft 365, Customer Analysis, Market Research, Artificial Intelligence, Customer experience improvement, Customer Retention
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Property Management Systems, Property Management, Property and Real Estate, Real Estate, Commercial Real Estate, Operational Performance Management, Operational Efficiency, Innovation, Technology Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Warehousing, Extract, Transform, Load, IBM DB2, Star Schema, PostgreSQL, Snowflake Schema, Data Mart, Data Architecture, Data Modeling, Database Design, Database Systems, Data Lakes, Data Integration, Query Languages, Data Validation, Data Cleansing, SQL, Data Quality
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: SQL, SAS (Software), Case Studies, Database Management, Query Languages, Data Access, Database Management Systems, Data Processing, Data Presentation, Perl (Programming Language), Business, Statistical Programming, Data Wrangling, Data Integration, Data Structures, Data Management, Data Manipulation, Data Transformation, Code Reusability, Software Documentation
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Digital Marketing Institute
Skills you'll gain: Marketing Budgets, Data-Driven Decision-Making, Marketing Strategies, Digital Marketing, Social Media Marketing, Marketing Channel, Data-Driven Marketing, Data Strategy, Data Ethics, Customer experience strategy (CX), Social Media Campaigns, Digital Media Strategy, Digital Marketing Campaigns, Customer Analysis, Customer experience improvement, Digital Analysis, Cross-Channel Marketing, Marketing Automation, Marketing Analytics, Strategic Thinking
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Spreadsheet Software, Data Analysis Expressions (DAX), Business Reporting, Data Visualization, Interactive Data Visualization, Excel Macros, Data Presentation, Dashboard, Forecasting, Management Reporting, Analytics, Advanced Analytics, Data Analysis, Business Analytics, Chart.js, Data Validation, Analysis
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Project Closure, Work Breakdown Structure, Earned Value Management, Configuration Management, Project Portfolio Management, Communication Planning, Negotiation, Project Management Life Cycle, Project Management, Project Schedules, Project Controls, Agile Methodology, Project Risk Management, Project Implementation, Product Roadmaps, Scheduling, Project Planning, Risk Management, Team Leadership, Stakeholder Engagement
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Looker (Software), Dashboard, Data Storytelling, Data Presentation, Data Visualization Software, Data Visualization, Spreadsheet Software, Dashboard Creation, SQL, Big Data, Business Intelligence, Data Pipelines, Data Literacy, Data Analysis, Data Transformation, Google Workspace, Extract, Transform, Load, Data Management
Beginner · Specialization · 3 - 6 Months