Skills you'll gain: Research, Data Collection, Surveys, Scientific Methods, Research Methodologies, Persuasive Communication, Data Analysis, Case Studies, Information Management

Skills you'll gain: Wireframing, Typography, Design Elements And Principles, Design, Layout Design, User Experience Design, Graphic and Visual Design, Adobe XD, Prototyping, User Centered Design, Figma (Design Software), Design Reviews, Human Centered Design, Style Guides, Color Theory

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Epidemiology, Health Disparities, Spatial Data Analysis, Data Visualization, Public Health, Geographic Information Systems, Data Analysis, Statistical Analysis, Infectious Diseases, Risk Analysis, Microsoft Excel

Skills you'll gain: Enterprise Resource Planning, Procurement, Robotic Process Automation, Supply Chain Systems, Business Process Automation, Technology Solutions, Operational Efficiency, AI Enablement, Technology Strategies, Digital Transformation, Automation

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers

Skills you'll gain: Journalism, Music, Culture, Media and Communications, Liberal Arts, Art History, Storytelling, World History, Visualization (Computer Graphics), Cinematography, Science and Research, Writing

Skills you'll gain: Graphic and Visual Design, Graphic Design, Layout Design, Design Elements And Principles, Visual Design, Storytelling, Creative Design, Design Strategies

Skills you'll gain: Blockchain, Security Controls, Cybersecurity, Security Engineering, Network Security, Cryptography, Vulnerability Assessments, Encryption, Transaction Processing, Key Management, Risk Management, Public Key Cryptography Standards (PKCS), Data Integrity, Scalability

Skills you'll gain: Intercultural Competence, Human Capital, Cultural Diversity, Human Resources, Human Resources Management and Planning, Human Resource Strategy, Cultural Sensitivity, Case Studies, Culture, Workforce Management, Leadership

Skills you'll gain: Water Quality, Hazard Analysis, Pollution Prevention, Food Safety and Sanitation, Environmental Issue, Laboratory Testing, Environmental Monitoring, Public Health, Environmental Engineering, Microbiology, Analytical Chemistry, Environmental Science, Biochemistry, Biology