Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Johns Hopkins University
Skills you'll gain: Systems Thinking, Health Systems, Health Policy, Public Health, Policy Analysis, Policy Development, Public Health and Disease Prevention, Simulations, Systems Analysis, Data Analysis Software
Mixed · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Stress Management, Mental Health Diseases and Disorders, Mental Health, Mental Health Therapies, Psychological Evaluations, Behavioral Health, Clinical Psychology, Nutrition and Diet, Patient Evaluation, Culture, Cultural Sensitivity, Psychosocial Assessments, Social Determinants Of Health, Health Promotion, Immunology, Crisis Intervention, Health Education, Science and Research, Patient Treatment, Clinical Assessment
Beginner · Specialization · 3 - 6 Months

Universitat de Barcelona
Skills you'll gain: Specimen Preparation, Specimen Processing, Laboratory Techniques, Materials science, Laboratory Equipment, Engineering, Scientific, and Technical Instruments, Biomedical Technology, Microbiology, Analytical Testing, Image Analysis, Structural Analysis, Systems Of Measurement
Mixed · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Workflow Management, Incident Response, Security Information and Event Management (SIEM), Event Monitoring, Computer Security Incident Management, Security Management, Cyber Operations, System Monitoring, Cyber Threat Intelligence, Threat Management, Incident Management, Business Process Management, Operational Excellence, Threat Detection, Continuous Monitoring, Governance, Security Strategy, Cloud Deployment, Performance Measurement, Stakeholder Engagement
Mixed · Course · 1 - 3 Months

Skills you'll gain: Adobe Firefly, Visual Storytelling, AI powered creativity, Storyboarding, Adobe Express, Multimodal Prompts, Prompt Engineering, Responsible AI, Collaborative Software, Creativity, AI literacy, Adobe Creative Cloud, Prompt Engineering Tools, Generative AI, Adobe Photoshop, Adobe Illustrator, Creative Design, Storytelling, Branding, Content Development and Management
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Digital pedagogy, Teaching, AI Personalization, Education Software and Technology, Virtual Environment, Learning Management Systems, Collaborative Software, Web Content Accessibility Guidelines, Emerging Technologies, Information Privacy
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Nutrition and Diet, Food and Beverage, Sustainable Systems, Public Health, Community Health, Social Justice, Sustainable Development, Community Development, Health Equity, Systems Thinking, Land Management, Environment, Environmental Issue, Environment and Resource Management, Health Policy, Public Policies, Health Promotion, Manufacturing and Production, Advocacy, Economics
Beginner · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Network Engineering, Wireless Networks, Network Security, General Networking, Network Architecture, Network Infrastructure, Mobile Security, Network Protocols, Telecommunications, Digital Communications, Dataflow, Authentications, Encryption
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Design Research, Usability, Human Computer Interaction, Test Planning, Technical Communication, Interviewing Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Office, Microsoft Outlook, Presentations, Microsoft 365, Microsoft PowerPoint, Microsoft Power Automate/Flow, Productivity Software, Microsoft Word, Prioritization, Organizational Skills, Collaborative Software, Email Automation, Calendar Management, Workflow Management, Document Management, Microsoft Excel, User Accounts
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Management Training And Development, Leadership and Management, Lifelong Learning, Leadership, Growth Mindedness, Team Motivation, AI Enablement, AI literacy
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Personal Attributes, Self-Awareness, Research, Personal Development, Student Support and Services, Higher Education, Planning, Strategic Planning, Decision Making, Ability To Meet Deadlines, Organizational Skills
Beginner · Course · 1 - 3 Months