Contact tracing courses can help you learn the principles of disease transmission, effective communication strategies, and data collection techniques. You can build skills in analyzing contact patterns, managing case data, and implementing public health protocols. Many courses introduce tools like mobile applications for tracking exposure, databases for managing case information, and software for visualizing transmission networks, all of which are crucial for effective contact tracing and outbreak management.

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Email Automation, Data Entry, Calendar Management, Excel Formulas, Automation, Data Import/Export, Collaborative Software, Data Sharing, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Sales Pipelines, Customer Relationship Management, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Sales Management, Customer Retention, Sales Strategy, Prospecting and Qualification, Process Optimization, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Business Correspondence, Customer Inquiries, Generative AI
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

University of Florida
Skills you'll gain: Medical Devices, Healthcare Ethics, Health Technology, Internet Of Things, Patient Safety, Healthcare Industry Knowledge, Telehealth, Vulnerability, Medical Privacy, Regulatory Compliance, Law, Regulation, and Compliance, Patient Advocacy, Security Awareness, Cybersecurity, Data Security
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer Data Management, Customer Acquisition Management, Integrated Marketing Communications, Sales Pipelines
Beginner · Guided Project · Less Than 2 Hours

Hebrew University of Jerusalem
Skills you'll gain: Language Competency, World History, Vocabulary, Language Interpretation, Translation, and Studies, Literacy, Liberal Arts, Writing, Creativity
Mixed · Course · 3 - 6 Months