Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Microsoft 365, Vulnerability Management, Vulnerability Assessments, Patch Management, Data Governance, Information Management, Endpoint Detection and Response, AI Security, Data Management, Endpoint Security, Compliance Management, Governance Risk Management and Compliance, Investigation, Data Security, Threat Management, Litigation Support, Regulatory Requirements, Regulatory Compliance, Security Controls

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data-Driven Decision-Making, Strategic Decision-Making, Microsoft Office

Skills you'll gain: Responsible AI, AI Product Strategy, AI Security, Diversity and Inclusion, Workplace inclusivity, AI Enablement, Employee Retention, Business Leadership, Strategic Leadership, Talent Management, Security Strategy, Organizational Strategy, Ethical Standards And Conduct, AI Integrations, Cross-Functional Collaboration, Workforce Development

Skills you'll gain: Microsoft Access, Database Design, Relational Databases, Database Management, Database Development, Microsoft 365, Database Administration, Database Architecture and Administration, Data Integrity, Data Maintenance, Microsoft Windows, Databases, Database Software, Microsoft Office, Data Entry, Query Languages, Data Presentation, Productivity Software, User Interface (UI), Scripting

Skills you'll gain: Excel Formulas, Dashboard, Microsoft Excel, Dashboard Creation, Data Wrangling, Excel Macros, Data Preprocessing, Spreadsheet Software, Data Validation, Data Manipulation, Data Processing, Data Presentation, Interactive Data Visualization, Data Analysis Software, Business Analytics, Data Modeling, Financial Forecasting, Analytical Skills, Predictive Modeling, Productivity Software

Skills you'll gain: Calendar Management, Meeting Facilitation, Microsoft Outlook, Microsoft Teams, Organizational Skills, Setting Appointments, Coordinating, Productivity, Collaborative Software, Microsoft Office, Productivity Software, Drive Engagement, Scheduling, Business, Business Communication

Skills you'll gain: Microsoft Azure, Data Processing, Database Theory, Databases, Data Store, Database Systems, Database Management Systems, Cloud Services, Data Storage, Database Management, Relational Databases, Query Languages, NoSQL, Data Management, Cloud Computing, Data Analysis, Data Visualization Software

Skills you'll gain: Surveys, Employee Surveys, User Feedback, Microsoft Office, Microsoft 365

Skills you'll gain: Generative AI, AI literacy, Artificial Intelligence, Data Ethics, Responsible AI, Generative Engine Optimization (GEO), Microsoft Copilot

Skills you'll gain: Responsible AI, Model Deployment, Model Training, Convolutional Neural Networks, Classification Algorithms, Data Analysis, Image Analysis, Data Store, Data Integration, Data Lakes, Model Evaluation, Transfer Learning, Cloud Management, Machine Learning Methods, Machine Learning, Data Processing, Data Preprocessing, Data Pipelines, Data Transformation, Data Manipulation

Skills you'll gain: Unsupervised Learning, Scikit Learn (Machine Learning Library), PyTorch (Machine Learning Library), Convolutional Neural Networks, Exploratory Data Analysis, Deep Learning, Microsoft Azure, Data Visualization, Classification Algorithms, Applied Machine Learning, Regression Analysis, Predictive Modeling, Data Analysis, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Model Training, Transfer Learning, Databricks, Machine Learning