IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Adobe Acrobat, AI literacy, Document Management, Document Control, Web Content Accessibility Guidelines, Data Loss Prevention, Prompt Patterns, Security Controls, AI powered creativity, Technical Documentation, Data Security, Technical Communication, Information Privacy, Information Management, Content Optimization, Information Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Embeddings, Google Gemini, AI Workflows, Agentic Workflows, OpenAI API, Generative AI Agents, Generative AI, Multimodal Prompts, Prompt Engineering, Semantic Web, Large Language Modeling, Data Pipelines, Natural Language Processing, Workflow Management, Database Management, Application Programming Interface (API), Automation, Machine Learning
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Microbiology, Molecular, Cellular, and Microbiology, Physiology, Life Sciences, Big Data, Biostatistics, Data Analysis, Medical Science and Research, Immunology, Molecular Biology, Nutrition and Diet, Biology, Laboratory Research, Data Collection, Taxonomy
★ 4.7 (1.2K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Istio, Cloud-Native Computing, Prometheus (Software), Microservices, Devops Tools, Grafana, Containerization, Application Deployment, OAuth, Cloud Deployment, Spring Boot, Spring Framework, Application Performance Management, Development Environment, Dashboard Creation, Event Monitoring, Java, Java Programming, Service Design
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Java Programming, Dataflow, Java, Distributed Computing, Programming Principles, Application Frameworks, Algorithms, Performance Tuning, Functional Design, Scalability
★ 4.6 (1.2K) · Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Writing and Editing, Editing, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Report Writing, Target Audience, Communication, Constructive Feedback
★ 4.3 (457) · Mixed · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Prompt Engineering, Responsible AI, Microsoft Copilot, Prompt Patterns, AI literacy, Microsoft 365, AI Enablement, Governance, Workflow Management, Generative AI Agents, Productivity Software, LLM Application, Agentic Workflows, Generative AI
Beginner · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Culture, Sensory Systems Analysis, Positive Behavior Support, Behavior Management, Scientific Methods, Behavioral Management, Caregiving, Non-Verbal Communication, Ethical Standards And Conduct, Science and Research, Research, Biology
★ 4.8 (2.4K) · Mixed · Course · 1 - 3 Months
UNSW Sydney (The University of New South Wales)
Skills you'll gain: Storytelling, Game Design, User Experience, User Experience Design, Ideation, Driving engagement, Content Creation, Storyboarding, Multimedia, Visual Storytelling, Augmented and Virtual Reality (AR/VR), Virtual Reality, Human Centered Design, Emerging Technologies, Qualitative Research
★ 4.7 (964) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Angular, TypeScript, JavaScript Frameworks, UI Components, Frontend Performance, React Native, Web Applications, Front-End Web Development, React.js, Javascript, Web Development, Performance Tuning, Frontend Integration, Application Programming Interface (API), Restful API, User Interface (UI), Unit Testing
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Operational Risk, Risk Modeling, Credit Risk, Risk Management Framework, Portfolio Risk, Financial Market, Financial Modeling, Risk Analysis, Derivatives, Risk Management, Investment Management, Financial Management, Analysis, Portfolio Management, Statistical Methods, Probability & Statistics, Asset Management, Probability Distribution, Construction, Influencing
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months