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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • M

    Microsoft

    The Microsoft 365 Ecosystem

    Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Cloud Services, Microsoft Power Automate/Flow, Microsoft Teams, Productivity Software, Microsoft Power Platform, Cloud-Based Integration, Endpoint Security, Cloud Computing, Cloud Storage, Security Software, Microsoft Windows, Data Security, Microsoft Outlook, Data Loss Prevention, Business Technologies, Microsoft Excel, Microsoft PowerPoint

    4.7 stars, 152 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (152) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Amazon Web Services

    Introduction to AWS Cloud Careers

    Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Cloud Engineering, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering

    4.7 stars, 85 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (85) · Beginner · Course · 1 - 4 Weeks

  • S

    Siemens

    Basics of Robotics

    Skills you'll gain: Safety Standards, Robotics, Machine Controls, Safety Assurance, Mechanical Design, Automation, Control Systems, Program Development, Manufacturing and Production, Performance Testing, Human Machine Interfaces, Programming Principles, Human Factors, Risk Management Framework, Systems Of Measurement

    4.7 stars, 26 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (26) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • I

    IBM

    Designing User Interfaces and Experiences (UI/UX)

    Skills you'll gain: User Centered Design, User Experience Design, Responsive Web Design, User Interface (UI) Design, Prototyping, Front-End Web Development, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Elements And Principles, Web Design, Wireframing, Typography, Application Design, Digital Design, UI Components, Web Applications, Mobile Development, Design Thinking

    4.5 stars, 321 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (321) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • K

    Knowledge Accelerators

    Microsoft 365 Copilot: Boost Productivity & Build Agents

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Microsoft PowerPoint, Productivity Software, Risking, Workflow Management, Generative AI Agents, Agentic Workflows, AI powered creativity, Content Development and Management, Document Management, Generative AI, Ethical Standards And Conduct, AI literacy, Language Interpretation, Translation, and Studies, Microsoft Excel, Business Correspondence, Productivity, Business Communication

    4.6 stars, 140 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (140) · Beginner · Specialization · 3 - 6 Months

    Category: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • U

    University of Minnesota

    IS/IT Governance

    Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Governance, Portfolio Management, Project Portfolio Management, Investment Management, System Implementation, Resource Allocation, Return On Investment, Risk Analysis, Financial Analysis, Cost Benefit Analysis, Risk Management, Resource Consumption Accounting, Decision Making

    4.7 stars, 756 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (756) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    Adobe

    Document Design

    Skills you'll gain: Adobe Acrobat, Document Management, Document Control, Workflow Management, Packaging and Labeling, Collaborative Software, Design Reviews, File Management, Client Services, Graphic Design, Digital Design, Version Control, Branding, Business Systems, Constructive Feedback

    4.7 stars, 198 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (198) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    Intel

    Intel® Network Academy - Network Transformation 101

    Skills you'll gain: Software-Defined Networking, Network Infrastructure, Virtual Networking, Infrastructure Architecture, Network Architecture, General Networking, Network Engineering, Virtualization, Cloud Deployment, Computing Platforms, Digital Transformation

    4.5 stars, 497 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (497) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • K

    Kennesaw State University

    Cybersecurity Risk Management Frameworks

    Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling, Cyber Security Strategy, Security Awareness

    4.7 stars, 212 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (212) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of California San Diego

    Design Principles: an Introduction

    Skills you'll gain: Usability, User Interface and User Experience (UI/UX) Design, Graphic and Visual Design, Usability Testing, Web Design, User Interface (UI) Design, Design, Experimentation, Interaction Design, Human Computer Interaction, Prototyping, Design Elements And Principles, Layout Design, Human Centered Design, Web Design and Development, Typography, Design Research, A/B Testing

    4.6 stars, 1.4K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (1.4K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    SkillUp

    Get Started with Spreadsheet Applications: Excel

    Skills you'll gain: Productivity Software, Collaborative Software, Microsoft Office, Spreadsheet Software, Google Sheets, Data Visualization, Excel Formulas, Data Entry, File Management, Microsoft Excel, Editing, Data Management

    4.6 stars, 211 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (211) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Peking University

    计算导论与C语言基础

    Skills you'll gain: C (Programming Language), Data Structures, Programming Principles, Computer Science, Computer Architecture, Computer Programming, Quantum computing, Computational Thinking, Computer Hardware, Data Storage

    4.8 stars, 1.7K reviews, Mixed, Course, 3 - 6 Months

    ★ 4.8 (1.7K) · Mixed · Course · 3 - 6 Months

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular technical support courses

  • The Microsoft 365 Ecosystem: Microsoft
  • Introduction to AWS Cloud Careers: Amazon Web Services
  • Basics of Robotics: Siemens
  • Designing User Interfaces and Experiences (UI/UX): IBM
  • Microsoft 365 Copilot: Boost Productivity & Build Agents: Knowledge Accelerators
  • IS/IT Governance: University of Minnesota
  • Document Design: Adobe
  • Intel® Network Academy - Network Transformation 101: Intel
  • Cybersecurity Risk Management Frameworks: Kennesaw State University
  • Design Principles: an Introduction: University of California San Diego

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