• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • C

    Chris Croft Training

    Virtual Teams: Remote Team Management & Leadership

    Skills you'll gain: Team Leadership, Virtual Teams, Leadership and Management, Delegation Skills, Leadership, Initiative and Leadership, Team Management, Team Performance Management, Employee Engagement, People Management, Performance Management, Motivational Skills, Employee Coaching, Conflict Management, Coaching, Meeting Facilitation, Stakeholder Management, Interpersonal Communications, Business Communication, Communication

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    Generative AI for Executives and Business Leaders

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Responsible AI, AI Product Strategy, Data Ethics, Competitive Intelligence, AI Enablement, Generative AI, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Risking, Compliance Training, Strategic Thinking, Data Management, Strategic Leadership, AI literacy, Law, Regulation, and Compliance, Data Strategy

    4.6 stars, 751 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.6 (751) · Intermediate · Specialization · 1 - 3 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Prompt Design, Grounding, and RAG with Vertex AI

    Skills you'll gain: Prompt Engineering, Gemini, Prompt Patterns, Google Gemini, Retrieval-Augmented Generation, Large Language Modeling, Generative AI, Prompt Engineering Tools, Image Analysis, Embeddings, LLM Application, Multimodal Prompts, Generative AI Agents, Google Cloud Platform, Vector Databases, Data Store, Metadata Management, AI literacy, AI Integrations, Artificial Intelligence

    4.7 stars, 14K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (14K) · Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Macquarie University

    Data Visualization in Excel

    Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Dashboard Creation, Interactive Data Visualization, Data Visualization, Microsoft Excel, Excel Macros, Data Visualization Software, Pivot Tables And Charts, Statistical Visualization, Infographics, Tree Maps, Spreadsheet Software, Excel Formulas, Graphing, Data Analysis, Trend Analysis

    4.9 stars, 1.3K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.9 (1.3K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Operational planning and problem solving

    Skills you'll gain: Root Cause Analysis, Resource Allocation, Operations Management, Operational Analysis, Problem Management, Operations, Resource Management, Coordinating, Budget Management, Project Coordination, Corrective and Preventive Action (CAPA), Milestones (Project Management), Cost Management, Operational Performance Management, Project Planning, Operational Efficiency, Project Schedules, Microsoft Copilot, Process Analysis, Budgeting

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Inventory Management

    Skills you'll gain: Inventory Control, Inventory Management, Operations Management, Supply Chain Management, Microsoft Excel, Supply Chain Planning, Order Management, Warehouse Management, Demand Planning, Logistics Management, Excel Formulas, Service Level, Operations, Data Management, Customer Data Management, Forecasting, Cost Control, Data Collection

    4.6 stars, 256 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (256) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Introduction to HTML

    Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, HTML and CSS, Web Language, Web Design and Development, Web Development, Web Development Tools, Web Content, Integrated Development Environments

    4.6 stars, 2.2K reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (2.2K) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Use Canva to Design Digital Course Collateral

    Skills you'll gain: Canva (Software), Color Theory, Color Matching, Developing Training Materials, Course Development, Design, Digital Design, Design Elements And Principles, Graphic Design, Creative Design, Graphic and Visual Design Software, Marketing, Social Media

    4.6 stars, 1.7K reviews, Advanced, Guided Project, Less Than 2 Hours

    ★ 4.6 (1.7K) · Advanced · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • P

    Packt

    Build a Dynamic File Transfer App with WebRTC

    Skills you'll gain: Session Initiation Protocols, Node.JS, File Transfer Protocol (FTP), Debugging, Web Applications, Data Import/Export, File I/O, Frontend Performance, Scalability, Verification And Validation, Full-Stack Web Development, Data Validation, JSON, Real Time Data, Event-Driven Programming, Memory Management, Performance Tuning, Server Side, Application Programming Interface (API), User Interface (UI)

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • P

    Packt

    Advanced Java APIs and Functional Programming

    Skills you'll gain: Secure Coding, Maintainability, Hardening, Java Programming, Software Design Patterns, Application Security, Software Design, Java, Software Architecture, Memory Management, Object Oriented Design, API Design, Code Reusability, Software Development, Object Oriented Programming (OOP), Functional Design, Application Programming Interface (API), Interoperability, C (Programming Language)

    Advanced · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Navigating Generative AI for Leaders

    Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, AI Enablement, Data Ethics, Business Strategies, Large Language Modeling, Business Strategy, Regulation and Legal Compliance, Regulatory Compliance, Legal Risk, Compliance Management, AI literacy, Organizational Change, Customer experience strategy (CX), Customer experience improvement, Business Leadership, Business Transformation, Stakeholder Communications

    4.8 stars, 267 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.8 (267) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    AI Literacy Masterclass: ChatGPT and Prompting

    Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Prompt Patterns, AI literacy, Prompt Engineering Tools, Large Language Modeling, AI powered creativity, Data Ethics, AI Workflows, OpenAI, LLM Application, Generative AI, Artificial Intelligence, Data Quality, Decision Intelligence, Model Evaluation, AI Personalization, Model Training, AI Security

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
1…122123124…817

In summary, here are 10 of our most popular customer experience improvement courses

  • Virtual Teams: Remote Team Management & Leadership: Chris Croft Training
  • Generative AI for Executives and Business Leaders: IBM
  • Prompt Design, Grounding, and RAG with Vertex AI: Google Cloud
  • Data Visualization in Excel: Macquarie University
  • Operational planning and problem solving: Microsoft
  • Inventory Management: University of California, Irvine
  • Introduction to HTML: Coursera
  • Use Canva to Design Digital Course Collateral: Coursera
  • Build a Dynamic File Transfer App with WebRTC: Packt
  • Advanced Java APIs and Functional Programming: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok