
AI CERTs
Skills you'll gain: Anomaly Detection, Forecasting, Business Intelligence, Business Reporting, Operational Analysis, Operational Efficiency, Business Analytics, Data Preprocessing, Predictive Analytics, Financial Forecasting, Information Privacy, Data Collection
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Data Ethics, Business Process Automation, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Data Entry, Spreadsheet Software, Customer Service, Data Maintenance, Data Security, Data Management, Microsoft Office, Data Integrity, Invoicing, Billing & Invoicing, User Accounts, Productivity Software, Editing
Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Closing (Sales), B2B Sales, Sales Process, Sales Presentations, Selling Techniques, General Sales Practices, Direct Selling, Enterprise Sales, Concision, Customer Analysis, Overcoming Objections, Verbal Communication Skills, Oral Expression, Business Communication, Adaptability, Communication, Decision Making
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Docs, Google Sheets, Gmail, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, Data Validation, Setting Appointments, Excel Formulas, Excel Macros, Collaborative Software, Data Visualization, Email Automation, Email Security, Meeting Facilitation, Data Entry, Sales Presentations, Productivity Software, Version Control
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: HTML and CSS, Figma (Design Software), Front-End Web Development, User Interface (UI), Cascading Style Sheets (CSS), Responsive Web Design, Web Design and Development, Mockups, Web Design, User Interface (UI) Design, Web Content Accessibility Guidelines, Hypertext Markup Language (HTML), Prototyping, Javascript, Web Development, Dashboard Creation
Intermediate · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: Data Governance, Extract, Transform, Load, Data Access, Metadata Management, Role-Based Access Control (RBAC), Data Cleansing, Databricks, Data Management, Data Pipelines, Data Lakes, Amazon Web Services, Amazon Redshift, Data Security, Data Warehousing, Data Quality, Data Capture, Fraud detection
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Pandas (Python Package), Data Analysis, Data-Driven Decision-Making, Data Manipulation, Data Visualization, Data Presentation, Probability & Statistics, Data Transformation, Analytics, Statistics, Data Visualization Software, Statistical Analysis, Data Cleansing, Advanced Analytics, Time Series Analysis and Forecasting, Correlation Analysis, Python Programming
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Account Management, Proposal Writing, Proposal Development, Market Analysis, Market Trend, Workflow Management, Innovation, Customer Communications Management, AI Integrations, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Technical Support and Services, Customer Service, Product Support, End User Training and Support, Customer Relationship Building, Technical Communication, Business Communication
Beginner · Course · 1 - 4 Weeks