Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Macquarie University
Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Supply Chain Systems, Strategic Sourcing, Logistics, Procurement, Logistics Management, Supplier Management, Corporate Sustainability, Sustainable Business, Risk Management, Risk Analysis, Business Technologies, Risk Mitigation, Sustainable Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Negotiation, Active Listening, Rapport Building, Interpersonal Communications, Goal Setting, Trustworthiness, Communication, Influencing, Expectation Management, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Month End Closing, Balancing (Ledger/Billing), Variance Analysis, Fraud detection, Expense Management, Bookkeeping, Generally Accepted Accounting Principles (GAAP), Record Keeping, Reconciliation, Income Statement, Data Validation, Payroll Systems, Expense Reports, Financial Statements, Payroll Processing, Business Metrics, Financial Analysis, General Ledger, Financial Reporting, Accounts Payable
Beginner · Specialization · 3 - 6 Months

Michigan State University
Skills you'll gain: Unity Engine, Game Design, Video Game Development, Animation and Game Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Experience Design, User Experience, Storytelling, User Experience Design, C# (Programming Language), Animations, Scripting
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Responsible AI, Machine Learning Methods, Data Ethics, Artificial Intelligence, Machine Learning Algorithms, Generative AI, AI Product Strategy, Machine Learning, AI literacy, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, OpenAI, Business Management, Anthropic Claude, Supervised Learning, AI Personalization, Market Intelligence, Human Machine Interfaces, Emerging Technologies, Market Opportunities
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Fire And Life Safety, Building Codes, Pump Stations, Schematic Diagrams, Blueprint Reading, Process Flow Diagrams, Construction, Hydraulics, Safety Standards, Plumbing, Equipment Design, Safety Assurance, Building Services Engineering, Building Design, Facility Management and Maintenance, Engineering Drawings, Structural Engineering, Hazard Communication (HazCom), Safety and Security, Hazard Analysis
Intermediate · Specialization · 3 - 6 Months

Illinois Tech
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Business Reporting, Data Cleansing, Data Visualization, Data Management, Data Maintenance, Auditing, Analytics, Data Validation, Data Integrity
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Google Analytics, Web Analytics, Conversion Funnel Analysis, Marketing Effectiveness, Marketing Analytics, Looker (Software), Content Performance Analysis, Data-Driven Marketing, Data Visualization, Marketing Automation, Digital Marketing Tools, Customer Insights, Campaign Management, Data-Driven Decision-Making, Business Reporting, Performance Reporting, Trend Analysis, Data Validation, Statistical Analysis, Key Performance Indicators (KPIs)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Building Codes, Construction, Safety Standards, Building Design, Facility Management and Maintenance, Hazard Analysis, Safety and Security, Firewall, Design Specifications, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Customer Acquisition Management, Business Planning, Entrepreneurship, Resource Allocation, Business Modeling, Resource Planning, Resource Management, Sales Development, Sales Strategy, Commercialization, Plan Execution, Customer Relationship Building, New Business Development, Business Strategy, Customer Engagement, Go To Market Strategy, Marketing Planning, Entrepreneurial Finance, Operating Budget, Marketing
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Studies, Leadership Development, Health Care Administration, Managed Care, Medical Management, Hospital Experience, Organizational Structure, Health Administration, Health Care, Value-Based Care, Primary Care, Care Coordination, Payment Systems, Home Health Care, Medicare, Health Policy, Patient-centered Care, Hospice
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, HR Tech, Recruitment, Generative AI Agents, Employee Engagement, Data Ethics, Human Resources, Human Resources Management and Planning, AI Enablement, Talent Recruitment, AI Personalization, Recruitment Strategies, Employee Performance Management, Diversity Equity and Inclusion Initiatives
Beginner · Course · 1 - 4 Weeks