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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Supply chain management: Be global

    Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Supply Chain Systems, Strategic Sourcing, Logistics, Procurement, Logistics Management, Supplier Management, Corporate Sustainability, Sustainable Business, Risk Management, Risk Analysis, Business Technologies, Risk Mitigation, Sustainable Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    370 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentals of Negotiation, with Goldman Sachs 10,000 Women

    Skills you'll gain: Negotiation, Active Listening, Rapport Building, Interpersonal Communications, Goal Setting, Trustworthiness, Communication, Influencing, Expectation Management, Emotional Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    519 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Bookkeeping Foundations and General Ledger Management

    Skills you'll gain: Month End Closing, Balancing (Ledger/Billing), Variance Analysis, Fraud detection, Expense Management, Bookkeeping, Generally Accepted Accounting Principles (GAAP), Record Keeping, Reconciliation, Income Statement, Data Validation, Payroll Systems, Expense Reports, Financial Statements, Payroll Processing, Business Metrics, Financial Analysis, General Ledger, Financial Reporting, Accounts Payable

    3.7
    Rating, 3.7 out of 5 stars
    ·
    15 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Game Design and Development 2: 2D Platformer

    Skills you'll gain: Unity Engine, Game Design, Video Game Development, Animation and Game Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Experience Design, User Experience, Storytelling, User Experience Design, C# (Programming Language), Animations, Scripting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    125 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Artificial Intelligence

    Skills you'll gain: Responsible AI, Machine Learning Methods, Data Ethics, Artificial Intelligence, Machine Learning Algorithms, Generative AI, AI Product Strategy, Machine Learning, AI literacy, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, OpenAI, Business Management, Anthropic Claude, Supervised Learning, AI Personalization, Market Intelligence, Human Machine Interfaces, Emerging Technologies, Market Opportunities

    4.4
    Rating, 4.4 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Fire and Life Safety Systems

    Skills you'll gain: Fire And Life Safety, Building Codes, Pump Stations, Schematic Diagrams, Blueprint Reading, Process Flow Diagrams, Construction, Hydraulics, Safety Standards, Plumbing, Equipment Design, Safety Assurance, Building Services Engineering, Building Design, Facility Management and Maintenance, Engineering Drawings, Structural Engineering, Hazard Communication (HazCom), Safety and Security, Hazard Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    130 reviews

    Intermediate · Specialization · 3 - 6 Months

  • I

    Illinois Tech

    Mastering Excel Essentials to Enhance Business Value

    Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Business Reporting, Data Cleansing, Data Visualization, Data Management, Data Maintenance, Auditing, Analytics, Data Validation, Data Integrity

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Web Analytics & Reporting

    Skills you'll gain: Google Analytics, Web Analytics, Conversion Funnel Analysis, Marketing Effectiveness, Marketing Analytics, Looker (Software), Content Performance Analysis, Data-Driven Marketing, Data Visualization, Marketing Automation, Digital Marketing Tools, Customer Insights, Campaign Management, Data-Driven Decision-Making, Business Reporting, Performance Reporting, Trend Analysis, Data Validation, Statistical Analysis, Key Performance Indicators (KPIs)

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Basics of Fire Protection, Detection and Life Safety Systems

    Skills you'll gain: Building Codes, Construction, Safety Standards, Building Design, Facility Management and Maintenance, Hazard Analysis, Safety and Security, Firewall, Design Specifications, Systems Integration

    4.6
    Rating, 4.6 out of 5 stars
    ·
    79 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Launch Strategy: 5 Steps to Capstone Experience

    Skills you'll gain: Customer Acquisition Management, Business Planning, Entrepreneurship, Resource Allocation, Business Modeling, Resource Planning, Resource Management, Sales Development, Sales Strategy, Commercialization, Plan Execution, Customer Relationship Building, New Business Development, Business Strategy, Customer Engagement, Go To Market Strategy, Marketing Planning, Entrepreneurial Finance, Operating Budget, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    139 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Healthcare Delivery Providers

    Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Studies, Leadership Development, Health Care Administration, Managed Care, Medical Management, Hospital Experience, Organizational Structure, Health Administration, Health Care, Value-Based Care, Primary Care, Care Coordination, Payment Systems, Home Health Care, Medicare, Health Policy, Patient-centered Care, Hospice

    4.7
    Rating, 4.7 out of 5 stars
    ·
    215 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Introduction to Generative AI in Human Resources

    Skills you'll gain: Responsible AI, HR Tech, Recruitment, Generative AI Agents, Employee Engagement, Data Ethics, Human Resources, Human Resources Management and Planning, AI Enablement, Talent Recruitment, AI Personalization, Recruitment Strategies, Employee Performance Management, Diversity Equity and Inclusion Initiatives

    4.7
    Rating, 4.7 out of 5 stars
    ·
    75 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Supply chain management: Be global: Macquarie University
  • Fundamentals of Negotiation, with Goldman Sachs 10,000 Women: Goldman Sachs
  • Bookkeeping Foundations and General Ledger Management: Coursera
  • Game Design and Development 2: 2D Platformer: Michigan State University
  • Artificial Intelligence: Illinois Tech
  • Fire and Life Safety Systems: L&T EduTech
  • Mastering Excel Essentials to Enhance Business Value: Illinois Tech
  • Web Analytics & Reporting: Coursera
  • Basics of Fire Protection, Detection and Life Safety Systems: L&T EduTech
  • Launch Strategy: 5 Steps to Capstone Experience: Michigan State University

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