Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Prompt Engineering, Persona Development, Personalized Campaigns, Prompt Engineering Tools, Customer Analysis, AI Personalization, Target Audience, ChatGPT, Customer Insights, Data-Driven Marketing, Generative AI, Email Marketing, Social Media Campaigns, LLM Application, Content Creation, Social Media Content
Intermediate · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Excellence, Operational Efficiency, Performance Measurement, Operations, Business Operations, Process Optimization, Business Metrics, Process Management, Business Process Management, Return On Investment, Customer Retention, Resource Utilization, Loss Prevention, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Economics, Behavioral Economics, Supply And Demand, Policy Analysis, Market Dynamics, Business Economics, Public Policies, Socioeconomics, Revenue Management, Consumer Behaviour, Social Studies, Political Sciences, Decision Making, Resource Allocation
Beginner · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Data Visualization, Statistical Visualization, Interactive Data Visualization, Data Presentation, Geospatial Information and Technology, Geospatial Mapping, Data Analysis, Data Mapping, Conversion Funnel Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: A/B Testing, Content Performance Analysis, Content Scheduling, Marketing Analytics, Business Intelligence, Performance marketing, Key Performance Indicators (KPIs), Campaign Management, Brand Marketing, Social Media Management, Customer Relationship Management (CRM) Software, Digital Marketing, Marketing Automation, Content Optimization, Email Marketing, Value Propositions, Data-Driven Marketing, Web Analytics, Brand Management, Content Strategy
Beginner · Professional Certificate · 3 - 6 Months

MongoDB Inc.
Skills you'll gain: Data Transformation, MongoDB, Data Manipulation, Data Processing, Data Integration, NoSQL, Data Migration, Data Analysis, Query Languages, Data Preprocessing, Data Pipelines, Unstructured Data, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Dell
Skills you'll gain: Rapport Building, Sales Presentation, Digital Transformation, Selling Techniques, Data Centers, General Sales Practices, Customer Relationship Building, Customer Insights, Consultative Selling, Sales Development, Sales, Sales Training, Customer Analysis, Technical Sales, Prospecting and Qualification, Outside Sales, Sales Strategy, Inside Sales, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Scrum (Software Development), Value Propositions, Proposal Development, Sprint Retrospectives, Business Modeling, Video Game Development, Customer Analysis, Agile Methodology, Software Development Methodologies, Agile Software Development, Presentations, Entrepreneurship, Game Design, Target Audience, Sprint Planning, Target Market, Backlogs, Agile Product Development, Agile Project Management, Market Opportunities
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Valuation, Financial Statement Analysis, Financial Forecasting, Financial Statements, Financial Reporting, Financial Data, Forecasting, Financial Analysis, Financial Modeling, Cash Flow Forecasting, Analysis, Generally Accepted Accounting Principles (GAAP), Finance
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Modeling, Financial Statements, Data Import/Export, Data Cleansing, Financial Statement Analysis, Risk Modeling, Financial Forecasting, Risk Management Framework, Capital Budgeting, Supervised Learning, Risk Management, Financial Auditing, Variance Analysis, Risk Analysis, Budgeting, Credit Risk, Predictive Modeling, Power BI, Microsoft Excel, Data Visualization
Intermediate · Professional Certificate · 3 - 6 Months

Skillshare
Skills you'll gain: Constructive Feedback, Client Services, Data Storage, Data Storage Technologies, Video Editing, Editing, Social Media Content, Style Guides, Social Media Strategy, Rapport Building, Data Maintenance, Social Media Management, Social Media Marketing, Video Production, Customer Retention, File Management, Selling Techniques, Customer Relationship Building, Cloud Storage, Relationship Building
Beginner · Specialization · 3 - 6 Months

National Academy of Sports Medicine
Skills you'll gain: Nutritional Assessment, Meal Planning And Preparation, Nutrition and Diet, Nutrition Education, Pharmacology, Exercise Science, Critical Thinking, Sports Medicine, Pharmaceuticals, Contraindication, Food Quality Assurance And Control, Food and Beverage, Physiology, Decision Making, Health Promotion, Preventative Care, Regulatory Compliance, Science and Research, General Science and Research, Overcoming Obstacles
Intermediate · Specialization · 1 - 4 Weeks