Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, System Support, User Provisioning, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Data Analysis, Help Desk Support, Product Support, Data Literacy, AI literacy, System Support, Technical Communication, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Large Language Modeling, Prompt Engineering, Prompt Patterns, AI Workflows, OpenAI, Generative AI Agents, Self Service Technologies, Jupyter
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Technical Support and Services, Threat Management, Help Desk Support, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support, IT Management, Cloud Security
Beginner · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Prompt Engineering, Generative AI Agents, AI Workflows, Prompt Patterns, Agentic Workflows, Agentic systems, Generative AI, AI literacy, Artificial Intelligence, Responsible AI, Risking, Algorithms
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Hardware Troubleshooting, Microsoft Azure, Generative AI, Operating Systems, Authorization (Computing), Load Balancing, Collaborative Software, Hardware Architecture, Cloud Services, Cloud Solutions, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Dashboard Creation, Cloud Computing, IT Automation, Security Controls, Network Protocols
Beginner · Professional Certificate · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Trustworthiness, Team Building, Team Management, Team Collaboration, Team Oriented, Team Leadership, Rapport Building, Teamwork, Honesty, Relationship Building, Empathy, Professional Development, People Development, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Help Desk Support, Rapport Building, Relationship Building, Information Technology, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, On-The-Job Training, Initiative and Leadership, Ethical Standards And Conduct, Computer Hardware
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Embedded Software, Embedded Systems, Debugging, Data Structures, System Programming, Microarchitecture, C (Programming Language), Memory Management, Hardware Architecture, Computer Architecture, Software Design, Maintainability, System Configuration, Code Reusability, Data Storage, Peripheral Devices
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative AI Agents, Standard Operating Procedure, ChatGPT, Customer Support, LLM Application, AI literacy, Product Support, Customer Service, Procedure Development, Model Evaluation, Customer Analysis, Responsible AI, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Augmented and Virtual Reality (AR/VR), Machine Learning
Intermediate · Specialization · 1 - 3 Months