• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • G

    Google Cloud

    Prompt Design, Grounding, and RAG with Vertex AI

    Skills you'll gain: Prompt Engineering, Gemini, Prompt Patterns, Google Gemini, Retrieval-Augmented Generation, Large Language Modeling, Generative AI, Prompt Engineering Tools, Image Analysis, Embeddings, LLM Application, Multimodal Prompts, Generative AI Agents, Google Cloud Platform, Vector Databases, Data Store, Metadata Management, AI literacy, AI Integrations, Artificial Intelligence

    4.7 stars, 14K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (14K) · Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Minnesota State University, Mankato

    Negotiation & Organizational Advocacy for Female Leaders

    Skills you'll gain: Advocacy, Negotiation, Overcoming Objections, Stakeholder Analysis, Leadership, Business Leadership, Professional Development, Stakeholder Engagement, Organizational Effectiveness, Influencing, Stakeholder Management, Leadership Studies, Stakeholder Communications, Leadership Development, Assertiveness, Oral Expression, Conflict Management, Communication, Verbal Communication Skills, Strategic Communication

    Advanced · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • D

    Duke University

    Decentralized Finance (DeFi): The Future of Finance

    Skills you'll gain: Blockchain, Loans, FinTech, Lending and Underwriting, Payment Systems, Cyber Risk, Operational Risk, General Lending, Scalability, Regulatory Compliance, Interoperability, Risk Management, Financial Inclusion, Financial Regulation, Legal Risk, Derivatives, Key Management, Finance, Entrepreneurial Finance, Entrepreneurship

    4.8 stars, 2.2K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (2.2K) · Beginner · Specialization · 3 - 6 Months

    Category: Bestseller
    Bestseller
    Status: Free trial
    Free trial
  • C

    Coursera

    Master AIA Canonical Mapping & Faults

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • C

    Coursera

    Use Canva to Design Digital Course Collateral

    Skills you'll gain: Canva (Software), Color Theory, Color Matching, Developing Training Materials, Course Development, Design, Digital Design, Design Elements And Principles, Graphic Design, Creative Design, Graphic and Visual Design Software, Marketing, Social Media

    4.6 stars, 1.7K reviews, Advanced, Guided Project, Less Than 2 Hours

    ★ 4.6 (1.7K) · Advanced · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • P

    Packt

    Learn Technical Support and Help Desk Skills

    Skills you'll gain: Desktop Support, Help Desk Support, Technical Support and Services, Technical Support, Computer Security Incident Management, Network Support, Microsoft Windows, Security Controls, Information Systems Security, System Support, End User Training and Support, Security Management, Network Troubleshooting, Operating System Administration, Information Technology Operations, Hardware Troubleshooting, Software Installation, System Configuration, Systems Administration, IT Service Management

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • S

    Sage Publications

    From Social Science to Data Science

    Skills you'll gain: Pandas (Python Package), Statistical Methods, Data Import/Export, Statistical Analysis, Research Design, Data Literacy, Statistical Inference, Text Mining, Science and Research, Data Integration, Data Manipulation, Data Analysis, Research Methodologies, Applied Machine Learning, Predictive Analytics, Data Science, Social Sciences, Network Analysis, Data Visualization, Python Programming

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Category: Preview
    Preview
  • S

    SkillUp

    Business Analysis: Process Modeling & Requirements Gathering

    Skills you'll gain: Business Analysis, Business Analysis Tools, Business Process Modeling, Process Optimization, Requirements Management, Business Systems Analysis, Business Requirements, Process Modeling, Process Improvement and Optimization, Process Analysis, Data Modeling, Stakeholder Analysis, Requirements Elicitation, Agile Methodology, Requirements Analysis, Stakeholder Management, Business Process, Process Improvement, User Story, Stakeholder Engagement

    4.6 stars, 72 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (72) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Agile Scrum Master Certification Bootcamp – PSM I and CSM

    Skills you'll gain: Backlogs, Scrum (Software Development), Scaled Agile Framework, Sprint Retrospectives, Agile Methodology, User Story, Sprint Planning, Agile Software Development, Agile Project Management, Agile Product Development, Team Performance Management, Team Management, Team Oriented, Product Requirements, Accountability Frameworks, Accountability, Scalability, Employee Coaching, Project Management, Stakeholder Management

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • M

    Michigan State University

    Getting Started With Music Theory

    Skills you'll gain: Music Theory, Music, Musical Composition

    4.5 stars, 761 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (761) · Beginner · Course · 1 - 4 Weeks

  • M

    Madecraft

    Instructional Design Tips for Creating a Culture of Learning

    Skills you'll gain: Culture Transformation, Safety Culture, Organizational Development, Training and Development, Lifelong Learning, Instructional Design, Organizational Leadership, Learning Theory, Training Programs, People Development, Goal Setting, Growth Mindedness, Habit Formation, Persistence, Drive Engagement, Initiative and Leadership, Performance Measurement, Team Management, Learning Strategies, Employee Coaching

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Strategic Technology Management

    Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Leadership, Organizational Development, Process Development, Organizational Strategy, Business Strategy, Strategic Thinking, Cross-Functional Team Leadership, Team Management, Product Management, Customer Analysis

    4.7 stars, 146 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (146) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
1…131132133…817

In summary, here are 10 of our most popular customer experience improvement courses

  • Prompt Design, Grounding, and RAG with Vertex AI: Google Cloud
  • Negotiation & Organizational Advocacy for Female Leaders: Minnesota State University, Mankato
  • Decentralized Finance (DeFi): The Future of Finance: Duke University
  • Master AIA Canonical Mapping & Faults: Coursera
  • Use Canva to Design Digital Course Collateral: Coursera
  • Learn Technical Support and Help Desk Skills: Packt
  • From Social Science to Data Science: Sage Publications
  • Business Analysis: Process Modeling & Requirements Gathering: SkillUp
  • Agile Scrum Master Certification Bootcamp – PSM I and CSM: Packt
  • Getting Started With Music Theory: Michigan State University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok