• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • P

    Packt

    Introduction to Microsoft Teams and Team Management

    Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Azure Active Directory, User Provisioning, System Configuration, Identity and Access Management, Role-Based Access Control (RBAC), Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Performance Management, Authorization (Computing), Security Controls

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • B

    Banco Interamericano de Desarrollo

    Leaders in Citizen Security and Justice Management

    Skills you'll gain: Public Safety and National Security, Security Management, Security Strategy, Program Evaluation, Governance, Social Justice, Social and Human Services, Policy Analysis, Policy Analysis, Research, and Development, Policy Development, Public Policies, Criminal Investigation and Forensics, Community and Social Work, Social Sciences, Investigation, Coordinating

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Chris Croft Training

    Management Complete Guide - Succeed in Leadership Roles

    Skills you'll gain: Employee Coaching, Performance Appraisal, People Management, Matrix Management, Team Motivation, Leadership Studies, Productivity, Telecommuting, Professional Development, Performance Review, People Development, Business Leadership, Drive Engagement, Empowerment

    Beginner · Course · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Data Management with Databricks: Big Data with Delta Lakes

    Skills you'll gain: Databricks, Data Lakes, Data Pipelines, Data Integration, JSON, Dashboard, SQL, Data Manipulation, Apache Spark, Dashboard Creation, Big Data, Data Management, Data Transformation, Data Architecture, Version Control

    4.1 stars, 32 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.1 (32) · Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Scrum Advanced - Software Development and Program Management

    Skills you'll gain: Scrum (Software Development), Agile Software Development, Agile Project Management, Agile Methodology, Scalability, Program Management, Project Coordination, Coordination, Leadership, Influencing

    Intermediate · Course · 1 - 4 Weeks

  • F

    FAIR Institute

    Foundations of Cyber Risk Management and FAIR™

    Skills you'll gain: Cyber Governance, Risk Analysis, Cyber Risk, Risk Modeling, Cyber Security Strategy, Cybersecurity, Governance, Governance Risk Management and Compliance, Risk Management Framework, Risk Management, Business Priorities, Strategic Decision-Making, Risk Mitigation, Business Risk Management, Strategic Prioritization, Compliance Reporting, Management Reporting, Strategic Leadership, Business Communication

    4.6 stars, 15 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (15) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Manager Toolkit: Learn Key Skills for Management Success

    Skills you'll gain: Productivity, Team Motivation, Team Leadership, Time Management, Team Management, Prioritization, Team Building, People Management, Leadership and Management, Delegation Skills, Trustworthiness, Motivational Skills, Leadership, Organizational Leadership, Leadership Development, Conflict Management, Employee Engagement, Communication

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    In-Depth Knowledge Areas of Project Management

    Skills you'll gain: Cost Management, Project Schedules, Scope Management, Project Risk Management, Project Scoping, Earned Value Management, Project Controls, Resource Allocation, Cost Estimation, Resource Management, Requirements Management, Quality Management, Project Management Institute (PMI) Methodology, Project Management, Project Estimation, Scheduling, Risk Management, Resource Utilization, Project Management Life Cycle, Risk Analysis

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    Infosec

    CISSP Domain 5: Identity and Access Management (IAM)

    Skills you'll gain: Identity and Access Management, Single Sign-On (SSO), User Provisioning, User Accounts, Security Assertion Markup Language (SAML), Authorization (Computing), Authentications, Role-Based Access Control (RBAC), OAuth, Key Management, Cryptographic Protocols, Multi-Factor Authentication

    4.4 stars, 9 reviews, Advanced, Course, 1 - 4 Weeks

    ★ 4.4 (9) · Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Apply Kaizen & Master Defect Management with HP QC

    Skills you'll gain: Kaizen Methodology, Process Improvement, Quality Improvement, Change Management, Organizational Change, Continuous Improvement Process, Lean Manufacturing, Lean Methodologies, Continuous Quality Improvement (CQI), Waste Minimization, Organizational Skills, Innovation, Employee Engagement, Culture

    5 stars, 12 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (12) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Creo Incubator

    Strength, Time Management & Networking for Leaders Success

    Skills you'll gain: Time Management, Productivity, Professional Networking, Relationship Building, Prioritization, Professional Development, Goal Setting, Personal Development, Resilience, Empathy & Emotional Intelligence, Communication, Emotional Intelligence, Empathy, Relationship Management, Self-Awareness, General Networking

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Sage Publications

    Foundations of Strategic Management and Competitive Analysis

    Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Corporate Strategy, Strategic Planning, Leadership and Management, Strategic Decision-Making, Competitive Analysis, Stakeholder Management, Emerging Technologies, Business Management, Technology Strategies, Business Leadership, Governance, Strategic Partnership, Stakeholder Analysis, Competitive Intelligence, Stakeholder Engagement, Technology Roadmaps, Environmental Social And Corporate Governance (ESG)

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…131132133…834

In summary, here are 10 of our most popular customer relationship management courses

  • Introduction to Microsoft Teams and Team Management: Packt
  • Leaders in Citizen Security and Justice Management: Banco Interamericano de Desarrollo
  • Management Complete Guide - Succeed in Leadership Roles: Chris Croft Training
  • Data Management with Databricks: Big Data with Delta Lakes: Coursera
  • Scrum Advanced - Software Development and Program Management: Packt
  • Foundations of Cyber Risk Management and FAIR™: FAIR Institute
  • Manager Toolkit: Learn Key Skills for Management Success: Coursera
  • In-Depth Knowledge Areas of Project Management: Packt
  • CISSP Domain 5: Identity and Access Management (IAM): Infosec
  • Apply Kaizen & Master Defect Management with HP QC: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok