Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Siemens
Skills you'll gain: Safety Standards, Automation Engineering, Machine Controls, Mechanical Design, Product Automation, Manufacturing Standards, Automation, Equipment Design, Robotic Process Automation, Control Systems, Engineering, Manufacturing and Production, Industrial Engineering, Performance Testing, Safety and Security, Human Machine Interfaces, Computer Programming, Programming Principles, Human Factors
Beginner · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Prompt Engineering, Generative AI, Agentic systems, LLM Application, ChatGPT, AI Product Strategy, Large Language Modeling, Artificial Intelligence, Responsible AI, Business Workflow Analysis, Decision Making, Content Creation
Beginner · Course · 1 - 3 Months

University of Houston
Skills you'll gain: Ancient History, International Relations, Aerospace Basic Quality System Standards, Human Factors, Failure Analysis, Engineering, Engineering, Scientific, and Technical Instruments, Safety Assurance, Engineering Practices
Mixed · Course · 1 - 3 Months

PwC India
Skills you'll gain: Tax Preparation, Accounting, Tax Management, Sales Tax, Income Tax, Tax, Tax Laws, Tax Compliance, Regulatory Compliance, Problem Solving
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Experimentation, Program Evaluation, Community Development, Sustainable Development, Systems Thinking, Research, Human Centered Design, Culture, Cultural Diversity, Design Strategies, Case Studies, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Technical Support and Services, Service Level, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Governance, Climate Change Adaptation, Land Management, Community Development, Environmental Issue, Sustainable Development, Economic Development, Transportation Operations, Finance
Intermediate · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Systems Design, Business Process Modeling, Systems Analysis, Data Modeling, Digital Transformation, Business Process, Risk Management, Workflow Management, Systems Architecture, Business Analysis, Solution Design, Enterprise Resource Planning, Information Technology, Process Flow Diagrams, Business Transformation, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Timelines, Project Planning, Collaborative Software, Prioritization, Project Management, Team Management
Beginner · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Microsoft Office, Document Management, Computer Literacy, File Management, Technical Documentation
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LangChain, LLM Application, Tool Calling, ChatGPT, Generative AI Agents, Prompt Engineering, Application Development, Python Programming
Intermediate · Project · Less Than 2 Hours

Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Security Strategy, Key Performance Indicators (KPIs), Leadership and Management, Technical Communication, Leadership, Program Management, Risk Management, Communication
Beginner · Course · 1 - 4 Weeks