Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Copenhagen
Skills you'll gain: Sustainable Development, Public Health, Health Policy, Social Determinants Of Health, Community Development, Sustainable Design, Gerontology, Climate Change Adaptation, Demography, Environmental Issue, Pollution Prevention
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Executive Presence, Succession Planning, Organizational Structure, Diversity Equity and Inclusion Initiatives, Organizational Leadership, Engineering Management, Team Building, People Management, Team Leadership, Telecommuting, Business Leadership, Leadership, Leadership Development, Virtual Teams, Personal Development, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainability Standards, Sustainable Business, Strategic Sourcing, Environmental Social And Corporate Governance (ESG), Manufacturing Processes, Production Process, Supply Chain Management, Prototyping
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Project Management, Digital Transformation, Business Acumen, Sustainable Engineering, Customer Service, Product Management, Electronic Hardware, Electronic Systems, Engineering Design Process, Cultural Sensitivity, Data Ethics, Internet Of Things, Collaboration, Artificial Intelligence, Business Communication, Teamwork, Risk Management, Leadership, Generative AI
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Billing, Billing Systems, Cost Management, Amazon Web Services, Cost Control, Cloud Management, Cost Estimation, Public Cloud, Cloud Services
Intermediate · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Technical Standard, Data Ethics, Technology Roadmaps, Interoperability, Emerging Technologies, Information Technology, Information Privacy, Telecommunications, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Public Health, Safety Standards, Public Policies, Policy Analysis, Health Policy, Law, Regulation, and Compliance, Community Health, Risk Analysis, Case Studies
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Linear Algebra, Markov Model, Geometry, Arithmetic, Algebra, General Mathematics, Advanced Mathematics, Probability, Mathematics and Mathematical Modeling, Mathematical Theory & Analysis, Mathematical Modeling, Applied Mathematics, Statistical Methods, Engineering Analysis
Intermediate · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Biotechnology, Business Modeling, Commercialization, Entrepreneurship, Business Strategy, Feasibility Studies, Business Valuation, Market Opportunities, Innovation, Intellectual Property, Product Development, Team Building, Regulatory Requirements
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
Beginner · Course · 1 - 4 Weeks

SAS
Skills you'll gain: Predictive Modeling, Predictive Analytics, Responsible AI, Data Ethics, Data-Driven Decision-Making, Machine Learning, Applied Machine Learning, Business Ethics, Decision Tree Learning, Business Analytics, Artificial Intelligence, Performance Analysis, Data Science, Social Justice
Beginner · Course · 1 - 3 Months

Genentech
Skills you'll gain: Clinical Data Management, Clinical Trials, Interactive Data Visualization, Drug Development, Data Presentation, R (Software), Pharmaceuticals, Shiny (R Package), Data Visualization, Statistical Reporting, Data Modeling, R Programming, Technical Communication, Data Manipulation, Statistical Programming, Data Transformation, Data Science, Data Integration
Intermediate · Course · 1 - 3 Months