Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Technical Documentation, Technical Communication, Technical Writing, Document Management, Code Review
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Relational Databases, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Climate Change Mitigation, Environmental Management Systems, Business Transformation, Business Strategy, Corporate Finance, Finance
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: C (Programming Language), Programming Principles, Embedded Systems, Program Development, Computer Engineering, Development Environment, Algorithms, Data Structures, System Programming, Computer Programming, Debugging
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Emotional Intelligence, Sales, Technical Writing, Verbal Communication Skills, Storytelling, Communication Strategies, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance, Compliance Management, Information Privacy, Prompt Engineering, Ethical Standards And Conduct, Artificial Intelligence, Intellectual Property, Generative AI Agents, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Safety Training, Intensive Care Unit, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Nurse Education
Mixed · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Transformation, Digital Transformation, Sustainable Development, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Business Strategies, Business Modeling, Market Opportunities
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Dashboard, Interactive Data Visualization, Data Presentation, Data Visualization Software, Collaborative Software, Data Sharing, Data Science, Data Analysis, Business Intelligence, Data Integration, Data Modeling, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Drug Development, Clinical Research, Clinical Trials, Statistical Analysis, Predictive Modeling, R Programming, Data Analysis, Statistical Methods, Health Policy, Data Science, Epidemiology, Healthcare Industry Knowledge, Data Quality, Electronic Medical Record
Intermediate · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Value-Based Care, Health Informatics, Care Coordination, Analytics, Clinical Informatics, Health Care Administration, Data Analysis, Interoperability, Data Ethics, Health Care, Health Systems, Health Technology, Patient-centered Care, Patient Education and Support, Telehealth, Predictive Modeling
Beginner · Course · 1 - 3 Months