• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Ética y Gobierno Corporativo

    Skills you'll gain: Governance, Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Sustainable Business, Corporate Strategy, Business Strategies, Sustainability Reporting, Sustainable Development, Customer Advocacy, Sustainability Standards, Ethical Standards And Conduct, Environmental Issue, Business Reporting, Corporate Communications, Annual Reports, Strategic Communication, Environment and Resource Management, Stakeholder Management, Stakeholder Engagement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    306 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Agile Projects: Creating User Stories with Value in Taiga

    Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Journey Mapping, Presentations, Project Management Software, Customer Analysis, Product Development, Stakeholder Communications, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    NVIDIA: Fundamentals of Machine Learning

    Skills you'll gain: Data Preprocessing, Unsupervised Learning, Model Evaluation, Time Series Analysis and Forecasting, Supervised Learning, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Model Training, Feature Engineering, Artificial Intelligence, Deep Learning, Classification Algorithms, Model Optimization, Regression Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Psychedelic Science and Medicine

    Skills you'll gain: Clinical Trials, Pharmacology, Clinical Research, Psychiatry, Psychotherapy, Research Design, Research Methodologies, Mental Health Therapies, Pharmacotherapy, Clinical Research Ethics, Healthcare Ethics, Research, Scientific Methods, Institutional Review Board (IRB), Drug Interaction, Medical Science and Research, Psychology, Informed Consent, Mental Health Diseases and Disorders, Neurology

    5
    Rating, 5 out of 5 stars
    ·
    31 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    Consumption, Marketing and Culture

    Skills you'll gain: Consumer Behaviour, Marketing, Culture, Data-Driven Marketing, Sustainable Business, Environmental Issue, Digital Analysis, Sociology, Sustainable Development, Data Ethics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    90 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Introducción al mercado

    Skills you'll gain: Strategic Marketing, Product Planning, Marketing Planning, Market Research, Target Market, Product Marketing, Marketing Strategies, Go To Market Strategy, Marketing Strategy and Techniques, Market Opportunities, Marketing Budgets, Business Analytics, Market Analysis, Business Strategy, Business Planning, Consumer Behaviour, Entrepreneurship, Budgeting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    302 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Certified Ethical Hacker (CEH) v.12

    Skills you'll gain: MITRE ATT&CK Framework, Vulnerability Assessments, Open Web Application Security Project (OWASP), Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Threat Modeling, Cybersecurity, Malware Protection, Mobile Security, Cyber Threat Intelligence, Penetration Testing, Exploitation techniques, Brute-force attacks, Network Security, Cryptography, Threat Management, Information Systems Security, Threat Detection, Cloud Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    35 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Project Management Job Search, Resume, and Interview Prep

    Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Web Presence, Applicant Tracking Systems, Negotiation, Writing and Editing, Business Writing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    118 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    V

    Vanderbilt University

    The Future of Education with AI: Exploring Perspectives

    Skills you'll gain: Education Software and Technology, Digital pedagogy, AI literacy, Artificial Intelligence, Digital Transformation, AI Integrations

    4.5
    Rating, 4.5 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    STARWEAVER

    Master Data Storytelling for B2B & B2C Sales

    Skills you'll gain: Data Storytelling, Data Visualization, Data Presentation, Sales Presentation, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, HubSpot CRM, Storytelling, Data Literacy, B2B Sales, Business Marketing, Sales, Customer Relationship Management, Data Visualization Software, Sales Development, Customer Analysis, Business Intelligence, Business Communication, Analytics

    3.3
    Rating, 3.3 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Sales Enablement

    Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales Operations, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Customer Retention, Content Strategy, Persona Development, Customer Engagement, Customer Insights, Content Creation, Goal Setting, Meeting Facilitation, Service Level Agreement, Writing, Business Writing

    3.3
    Rating, 3.3 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    P

    Pontificia Universidad Católica del Perú

    Fundamentos del Modelo de Negocio Canvas

    Skills you'll gain: Business Modeling, Customer Analysis, Value Propositions, Business Strategy, Entrepreneurship, Target Market, Strategic Partnership, Customer Relationship Building, Business Continuity, Business Development, Case Studies, Market Analysis, Operating Cost, Customer Engagement, Resource Management, Revenue Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    291 reviews

    Beginner · Course · 1 - 3 Months

1…135136137…471

In summary, here are 10 of our most popular customer insights courses

  • Ética y Gobierno Corporativo: Universidad de Palermo
  • Agile Projects: Creating User Stories with Value in Taiga: Coursera
  • NVIDIA: Fundamentals of Machine Learning: Whizlabs
  • Psychedelic Science and Medicine: Johns Hopkins University
  • Consumption, Marketing and Culture: University of London
  • Introducción al mercado: Universidad Nacional Autónoma de México
  • Certified Ethical Hacker (CEH) v.12: Packt
  • Project Management Job Search, Resume, and Interview Prep: IBM
  • The Future of Education with AI: Exploring Perspectives: Vanderbilt University
  • Master Data Storytelling for B2B & B2C Sales: STARWEAVER

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok