
University of Illinois Urbana-Champaign
Skills you'll gain: Sampling (Statistics), Descriptive Statistics, Data Analysis, Statistics, Quantitative Research, Business Analysis, Business Risk Management, Statistical Analysis, Data-Driven Decision-Making, Statistical Visualization, Statistical Methods, Microsoft Excel, Probability Distribution, Data Presentation, Influencing
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Content Strategy, Content Marketing, Content Performance Analysis, Web Content, Social Media Content, Paid media, Digital Content, Marketing Strategies, Content Creation, Email Marketing, Copywriting, Search Engine Optimization, Digital Advertising, Business-To-Consumer, Target Audience, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Proposal Development, Presentations, Marketing Materials, Business Writing, Security Controls, Finance, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Data-Driven Decision-Making, Executive Presence, Business Intelligence, User Feedback, Data Visualization, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Logo Design, Canva (Software), Image Quality, Marketing Materials, Graphic Design, Presentations, Creative Design, Marketing Collateral
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Data Visualization, Microsoft Excel, Spreadsheet Software, Data Analysis, Business Reporting, Business Mathematics
Beginner · Guided Project · Less Than 2 Hours

Pontificia Universidad Católica del Perú
Skills you'll gain: Data Collection, Data Ethics, Data-Driven Decision-Making, Data Visualization, Data Literacy, Analytics, Looker (Software), Data Analysis, Responsible AI, Data Management, Pivot Tables And Charts, Data Visualization Software, Information Privacy, Strategic Decision-Making, Informed Consent
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Spatial Data Analysis, Data Visualization Software, Data Visualization, Geospatial Information and Technology, Interactive Data Visualization, Scatter Plots, Software Installation, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Responsible AI, Client Services, Relationship Building, Generative AI, FinTech, Artificial Intelligence, Interpersonal Communications, Financial Planning, Technology Strategies, Financial Services, Business Ethics, Emerging Technologies, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, Generative AI, LLM Application, Large Language Modeling, Predictive Modeling, Matplotlib, Keras (Neural Network Library), Generative Model Architectures, Deep Learning, ChatGPT, OpenAI, Generative AI Agents, Tensorflow, Seaborn, A/B Testing, Statistical Modeling, Data Visualization, Regression Analysis, Big Data, Machine Learning
Intermediate · Specialization · 3 - 6 Months