
Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
★ 4.5 (80) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, System Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Network Infrastructure, Server Administration, Data Security, Hardware Architecture, IT Infrastructure, Data Storage Technologies, Operating Systems, Data Storage
★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Technical Support and Services, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, DevOps, Communication
★ 4.8 (26) · Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
★ 4.8 (1.9K) · Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
★ 4.9 (11) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, Incident Response, Technical Support and Services, Cybersecurity, Incident Management, Cyber Attacks, Security Management, Cyber Security Policies, Cyber Security Strategy, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Cyber Risk
★ 4.7 (11) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Microsoft 365, Cloud Computing, Cloud Solutions, Cloud Services, Cloud Management, Software As A Service, Technical Support and Services, Microsoft Office, Help Desk Support, Collaborative Software, Service Level Agreement, Billing, Technical Support, Office Administration, Hybrid Cloud Computing, Productivity Software, User Provisioning, System Monitoring, Billing & Invoicing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Medical Office Procedures, Health Information Management and Medical Records, Data Management, Medical Records, Personally Identifiable Information, Data Security, Document Management, Security Controls, Information Privacy, Records Management, Taxonomy, Regulatory Compliance, Information Assurance, Risk Analysis, Process Mapping
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Query Languages, Business Analytics, Data Architecture, Analytical Skills, Data Storage Technologies
★ 4.6 (592) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Desktop Support, Operating Systems, Operating System Administration, Help Desk Support, Technical Support, System Support, Computer Systems, Technical Support and Services, Remote Access Systems, Debugging, Issue Tracking, Microsoft Windows, Performance Tuning, Software Installation, Patch Management, Microsoft Office
★ 5 (10) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Billing and Coding, Denial Management, Patient Registration, Revenue Cycle Management, ICD Coding (ICD-9/ICD-10), Claims Processing, Payment Processing and Collection, Registration, CPT Coding, Medical Billing, Medical Coding, Billing, Insurance, Insurance Policies, Revenue Management
★ 4.8 (86) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Workforce Management, Google Workspace, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Workflow Management, Operations, Data Management
★ 4.7 (199) · Intermediate · Guided Project · Less Than 2 Hours