Network support courses can help you learn troubleshooting techniques, network configuration, security protocols, and performance monitoring. You can build skills in diagnosing connectivity issues, managing network devices, and implementing security measures. Many courses introduce tools like Wireshark for packet analysis, Cisco Packet Tracer for simulation, and various network management software, allowing you to practice real-world applications of your skills.

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Query Languages, Business Analytics, Data Architecture, Analytical Skills, Data Storage Technologies
Mixed · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
Beginner · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Network Security, IT Security Architecture, OSI Models, TCP/IP, Threat Modeling, Network Protocols, Computer Networking, Cybersecurity, Application Security, Network Architecture, General Networking, Cryptographic Protocols, Vulnerability Assessments, Network Infrastructure, Exploit development, Network Model, Network Routing, Communication Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Support, Technical Support and Services, Customer Service, Product Support, End User Training and Support, Customer Relationship Building, Technical Communication, Business Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Server Administration, Data Security, Hardware Architecture, System Configuration, IT Infrastructure, Data Storage Technologies, Data Storage, Computer Networking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Network Administration, Security Awareness, IT Automation, Chef (Configuration Management Tool), Virtual Private Networks (VPN), JSON, Network Engineering, Authentications, Computer Security Awareness Training, Network Infrastructure, Authorization (Computing), Identity and Access Management, Configuration Management, Cyber Security Policies, Remote Access Systems, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Computer Security Incident Management, Exploitation techniques
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Network Architecture, Network Protocols, Wireless Networks, Network Performance Management, Network Planning And Design, Network Engineering, Network Infrastructure, Communication Systems, Telecommunications, Digital Signal Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating Systems, Operating System Administration, Technical Support, System Support, Technical Support and Services, Remote Access Systems, Debugging, Issue Tracking, Performance Tuning, Software Installation, Patch Management, Microsoft Office
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cryptographic Protocols, Network Security, Encryption, OSI Models, IT Security Architecture, Network Performance Management, Network Architecture, General Networking, Network Planning And Design, Communication Systems, Remote Access Systems, TCP/IP, Network Infrastructure, Network Protocols, Wireless Networks, Virtual Private Networks (VPN), Virtual Networking, Endpoint Security, Cloud Security, Software-Defined Networking
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: TCP/IP, Network Architecture, Network Routers, Networking Hardware, Network Planning And Design, General Networking, Network Security, Dynamic Host Configuration Protocol (DHCP), Network Infrastructure, Network Administration, Network Troubleshooting, Computer Networking, Network Engineering, Network Protocols, Network Switches, Scalability
Beginner · Course · 3 - 6 Months