Network support courses can help you learn troubleshooting techniques, network configuration, security protocols, and performance monitoring. You can build skills in diagnosing connectivity issues, managing network devices, and implementing security measures. Many courses introduce tools like Wireshark for packet analysis, Cisco Packet Tracer for simulation, and various network management software, allowing you to practice real-world applications of your skills.

Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
Beginner · Guided Project · Less Than 2 Hours

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

EC-Council
Skills you'll gain: Network Security, Mobile Security, Public Key Infrastructure, Cryptography, Security Controls, Cybersecurity, Authorization (Computing), Authentications, Identity and Access Management, Wireless Networks, Cloud Computing, Cloud Security, Network Monitoring, Data Security, Internet Of Things, Virtualization and Virtual Machines
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Virtual Networking, Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: OSI Models, Network Security, Security Controls, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Distributed Denial-Of-Service (DDoS) Attacks, Network Infrastructure, Intrusion Detection and Prevention, Remote Access Systems, Authentications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Software Installation, Application Performance Management, Microsoft Office, Technical Communication
Beginner · Course · 1 - 4 Weeks
University of Glasgow
Skills you'll gain: Model Evaluation, Data Ethics, AI Security, Responsible AI, Healthcare Ethics, Machine Learning, Deep Learning, Information Privacy, Decision Support Systems, Health Informatics, Predictive Modeling, Artificial Intelligence, Human Centered Design, Data Security
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Network Security, IT Security Architecture, OSI Models, TCP/IP, Threat Modeling, Network Protocols, Computer Networking, Cybersecurity, Application Security, Network Architecture, Cryptographic Protocols, Vulnerability Assessments, Network Infrastructure, Threat Detection
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Data Architecture
Mixed · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Management, Network Protocols
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Disaster Recovery, General Networking, Network Administration, Authentications, Network Architecture, Vulnerability Assessments, Computer Networking, Network Infrastructure, Wireless Networks, Cybersecurity, Network Monitoring, Local Area Networks, Network Performance Management, Telecommunications, Network Protocols, Network Troubleshooting, OSI Models, Network Switches, Event Monitoring
Intermediate · Course · 1 - 4 Weeks