Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Multimodal Prompts, Visualization (Computer Graphics), Applied Machine Learning, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative Model Architectures, Data Ethics, Generative AI, Deep Learning, Unsupervised Learning, Data Processing, Linear Algebra, Microsoft Excel, Data Transformation, Feature Engineering, Data Manipulation
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: User Experience Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability Testing, Collaborative Software, Prototyping, Design Thinking, Graphic and Visual Design, Artificial Intelligence
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Media Strategy, Contract Negotiation, Media and Communications, Live Streaming, Content Creation, Social Media, Branding, Compensation Management
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Innovation, Organizational Development, Organizational Effectiveness, Creative Thinking, Problem Solving, Adaptability, Decision Making, Culture
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Content Creation, Process Improvement and Optimization, File Management, Collaboration, User Accounts
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sociology, Sustainable Development, Social Sciences, Demography, Cultural Diversity, World History, Political Sciences, Governance, Economics, Qualitative Research, Digital Transformation
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Performance Improvement, Health Care Administration, Process Mapping, Health Systems, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, AI Personalization, Precision Medicine, Complex Problem Solving, Data Analysis, Strategic Thinking, Decision Making, Leadership
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Network Model, Digital Assets, Business Intelligence, Information Management, Data Analysis, Asset Management, Business Analytics, Advanced Analytics, Business Valuation, Data Strategy, Data-Driven Decision-Making, Business Economics, Information Technology, Competitive Intelligence, Data Management, Innovation, Accounting
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Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Failure Analysis, Engineering Management, Systems Engineering, Scope Management, Project Scoping, Risk Management, Root Cause Analysis, Program Management, Cost Management, Requirements Management, Contract Management, Project Risk Management, Project Management, Work Breakdown Structure, Change Management
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Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music Performance, Instrumental Music, Music Theory, Music, Performing Arts, Coordination
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Sales, Customer Insights, Sales Prospecting, Interviewing Skills, Outside Sales
Beginner · Specialization · 1 - 3 Months

Genentech
Skills you'll gain: Clinical Data Management, Clinical Trials, Interactive Data Visualization, Drug Development, Data Presentation, R (Software), Pharmaceuticals, Shiny (R Package), Data Visualization, Statistical Reporting, Data Modeling, R Programming, Technical Communication, Data Manipulation, Statistical Programming, Data Transformation, Data Science, Data Integration
Intermediate · Course · 1 - 3 Months