Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
★ 4.5 (61) · Intermediate · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy
★ 4.7 (56) · Beginner · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Business Valuation, Financial Modeling, Revenue Forecasting, Microsoft PowerPoint, Financial Statements, Financial Analysis, Oral Expression, Auditing, Sales Presentations, Verbal Communication Skills, Financial Auditing, Financial Forecasting, Finance, Presentations, Investment Banking, Equities, Forecasting, Corporate Finance, Microsoft Excel, Data Analysis
★ 4.9 (16) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Technical Analysis, Market Dynamics, Market Trend, Financial Trading, Risk Management, Market Data, Trend Analysis, Risk Analysis, Securities Trading, Market Analysis, Consolidation
★ 4.1 (17) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Platforms, Cloud Computing, Cloud Deployment, Cloud Storage, Cloud Security, Computing Platforms, Cloud Management
★ 4.9 (55) · Beginner · Course · 1 - 4 Weeks

Stanford Online
Skills you'll gain: Philanthropy, Resource Utilization, Social Impact, Program Evaluation, Lifelong Learning, Collaboration, Strategic Decision-Making, Decision Making, Planning, Entrepreneurship, Research
★ 4.6 (218) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Plotly, Technical Analysis, Time Series Analysis and Forecasting, Predictive Modeling, Market Data, Financial Forecasting, Model Evaluation, Forecasting, Applied Machine Learning, Trend Analysis, Financial Analysis, Data Visualization, Statistical Visualization, Google Sheets, Interactive Data Visualization, Equities, Machine Learning, Data Import/Export
★ 4.2 (146) · Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales Management, Sales Process, Market Intelligence, Competitive Intelligence, Case Studies, Business Strategy, Analysis, Competitive Analysis, Strategic Decision-Making, Market Analysis
★ 4.5 (191) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technical Analysis, Market Trend, Financial Trading, Market Dynamics, Derivatives, Market Opportunities, Financial Market, Gap Analysis, Securities Trading, Risk Management Framework, Risk Management, Trend Analysis, Market Data, Market Analysis, Risk Analysis, Financial Forecasting, Forecasting, Consolidation, Histogram
★ 4.3 (28) · Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Tenacity, Persistence, Personal Development, Resilience, Habit Formation, Overcoming Obstacles, Decision Making, Self-Awareness, Problem Solving, Emotional Intelligence, Adaptability, Stress Management, Leadership, Neurology, Human Learning, Learning Theory, Psychology, Anatomy, Business, Physiology
★ 4.7 (83) · Beginner · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Architecture, Software-Defined Networking, Network Planning And Design, Virtual Networking, Network Security, Service Oriented Architecture, Emerging Technologies, Network Protocols, Telecommunications, Mobile Security, Interoperability, Digital Communications, Authentications, Encryption, Authorization (Computing)
★ 4.6 (119) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Technical Documentation, Technical Writing, Mathematical Software
★ 4.7 (204) · Beginner · Guided Project · Less Than 2 Hours