Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.
University of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Innovation, Product Development, Human Centered Design, Product Design, Strategic Thinking, New Product Development, User Feedback, Prioritization, Customer experience improvement, Stakeholder Engagement, Data-Driven Decision-Making, Collaboration
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Epidemiology, Infectious Diseases, Mathematical Modeling, Public Health, R Programming, Differential Equations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Supply Chain, Logistics, Supply Chain Management, Supply Chain Planning, Performance Measurement, Transportation Operations, Operations Management, Sustainable Business, Customer Relationship Building, Corporate Sustainability, Customer Relationship Management, Procurement, Warehouse Management, Supplier Relationship Management, Enterprise Risk Management (ERM), Inventory Control
Mixed · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Database Design, Data Manipulation, SQL, Relational Databases, Database Management, Data Analysis, Data Cleansing, Databases, Query Languages, Data Transformation, MySQL Workbench, Data Integrity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Persona (User Experience), User Experience Design, User Interface (UI), Miro AI, User Experience, User Centered Design, Customer Insights, Collaborative Software, Diversity and Inclusion, Product Development
Beginner · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Market Dynamics, Product Knowledge, Customer experience strategy (CX), Market Analysis, Team Oriented, Product Lifecycle Management, Value Propositions, Customer Insights, Competitive Analysis, Innovation, Cost Management
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Video Game Development, Game Design, Unity Engine, Software Design Documents, Design, Experience Design, Usability, Prototyping, Storytelling, Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Closing (Sales), Sustainable Business, Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Beginner · Professional Certificate · 3 - 6 Months

Yonsei University
Skills you'll gain: Peer Review, Innovation, Promotional Strategies, Marketing Management, Global Marketing, Marketing, Product Knowledge, Product Promotion, Company, Product, and Service Knowledge, Strategic Marketing, Competitive Analysis, Market Analysis, Benchmarking, Product Management, New Business Development, Brand Strategy, Growth Strategies, Case Studies, Branding
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Computing, Cybersecurity, Infrastructure Security, Authentications, Authorization (Computing), Public Cloud, Network Security, Data Storage, Identity and Access Management, Data Centers, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Robotics, Automation, Artificial Intelligence, Manufacturing and Production, Engineering, Data Ethics, Electrical Engineering, Computer Vision, Control Systems, Biomedical Engineering, Computer Programming
Beginner · Course · 1 - 4 Weeks