Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of California, Irvine
Skills you'll gain: Media Strategy, Contract Negotiation, Media and Communications, Live Streaming, Content Creation, Social Media, Branding, Compensation Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sociology, Sustainable Development, Social Sciences, Demography, Cultural Diversity, World History, Political Sciences, Governance, Economics, Qualitative Research, Digital Transformation
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Performance Improvement, Health Care Administration, Process Mapping, Health Systems, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, AI Personalization, Precision Medicine, Complex Problem Solving, Data Analysis, Strategic Thinking, Decision Making, Leadership
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Network Model, Digital Assets, Business Intelligence, Information Management, Data Analysis, Asset Management, Business Analytics, Advanced Analytics, Business Valuation, Data Strategy, Data-Driven Decision-Making, Business Economics, Information Technology, Competitive Intelligence, Data Management, Innovation, Accounting
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Application Security, Secure Coding, Vulnerability Assessments, Security Software, Security Testing, Cybersecurity, Collaborative Software, Threat Modeling, Debugging, Systems Design
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: SQL, Generative AI, Data Visualization, Interactive Data Visualization, Database Management, Data Capture, Data Analysis, Debugging, Exploratory Data Analysis, ChatGPT, Prompt Engineering, Databases, Data Quality
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Goal Setting, Mental Concentration, Self-Awareness, Empowerment, Resilience, Personal Development, Persistence, Stress Management, Planning, Self-Motivation, Emotional Intelligence, Adaptability, Personal Integrity, Growth Mindedness, Initiative and Leadership, Leadership Development, Personal Attributes, Productivity, Positivity, Time Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Software Design Documents, System Design and Implementation, Internet Of Things, Technical Documentation, Technical Communication, Mobile Development, Test Case, System Testing, Software Development, Wireless Networks, Embedded Systems, Systems Integration
Mixed · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Data Synthesis, Analytical Skills, International Relations, Economic Development, Statistics, Economics, Market Opportunities, Data Analysis, Labor Compliance, Social Studies, Data Quality, Transportation Operations
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Live Streaming, Discussion Facilitation, Scheduling, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Presentation, SQL, Data Visualization Software, Database Design, AWS SageMaker, Unsupervised Learning, Data Visualization, Interactive Data Visualization, Dashboard, Feature Engineering, Database Management, Exploratory Data Analysis, A/B Testing, Tableau Software, Pandas (Python Package), Matplotlib, Python Programming, Data Analysis, Machine Learning
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Feasibility Studies, Software Development Methodologies, Business Analysis, Software Design, Business Process Modeling, Process Flow Diagrams, Communication, Stakeholder Communications, Business Communication, Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks