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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Administración de las Tecnologías de la Información

    Skills you'll gain: Business Process Management, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    446 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Voxy

    English Language Skills A2-B1 CEFR: Low-Intermediate

    Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Social Skills, Interpersonal Communications, Media and Communications, Customer Service, Verbal Communication Skills, Language Competency, Retail Sales, Health And Wellness Coaching

    4.6
    Rating, 4.6 out of 5 stars
    ·
    569 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    A

    Amazon Web Services

    AWS Generative AI and AI Agents with Amazon Bedrock

    Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Generative AI, LangChain, AI Workflows, AI Orchestration, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Applied Machine Learning, Transfer Learning, LLM Application, Embeddings, Amazon Web Services, Context Management, Model Deployment, Amazon S3, Model Evaluation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    71 reviews

    Intermediate · Professional Certificate · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    iOS Development for Creative Entrepreneurs

    Skills you'll gain: Swift Programming, Objective-C (Programming Language), iOS Development, Core Data (Software), Apple iOS, Video Game Development, Game Design, Model View Controller, JSON, User Interface (UI) Design, UI Components, Mobile Development, OAuth, Responsive Web Design, Prototyping, Animation and Game Design, Apple Xcode, Human Computer Interaction, UI/UX Strategy, Usability Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    710 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    M

    MongoDB Inc.

    Introduction to MongoDB

    Skills you'll gain: MongoDB, Database Management, Databases, NoSQL, Data Modeling, Database Design, Data Integrity, Data Storage, Cloud Deployment, Cloud Platforms, Scalability, Application Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    107 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Data & Finance for the future

    Skills you'll gain: Financial Statement Analysis, Financial Analysis, Business Analytics, Regression Analysis, Business Valuation, Descriptive Statistics, Data Analysis, Data-Driven Decision-Making, Statistical Inference, Financial Accounting, Cash Flows, Balance Sheet, Income Statement, Working Capital, Competitive Analysis, International Finance, Business Economics, Economics, Market Dynamics, Business Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    490 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Brand Marketing and SEO Tools using Wix

    Skills you'll gain: Email Marketing, Social Media Content, Search Engine Optimization, Web Analytics and SEO, Social Media Marketing, Brand Marketing, Branding, Digital Marketing, Marketing Design, Marketing, Content Management Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    375 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Requerimientos, planeación, ejecución y medición de estrategias para redes sociales

    Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Social Media Campaigns, Media Strategy, Content Marketing, Marketing Strategies, Campaign Management, Plan Execution, Content Creation, Marketing, Customer Engagement, Communication Strategies, Goal Setting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    535 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Getting started with TensorFlow 2

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Model Evaluation, Deep Learning, Image Analysis, Convolutional Neural Networks, Transfer Learning, Supervised Learning, Computer Vision, Model Deployment, Artificial Neural Networks, Data Preprocessing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    580 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Operations Management: Quality and Supply Chain

    Skills you'll gain: Operations Management, Supply Chain, Continuous Improvement Process, Operations, Process Improvement, Supply Chain Management, Quality Management, Lean Manufacturing, Business Technologies, Process Capability, Statistical Analysis, Inventory Control, Sustainable Business, Network Planning And Design, Statistical Methods, Customer Demand Planning, Vendor Contracts, Process Control, Corporate Sustainability, Program Management

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Sciences Po

    Entreprendre dans les Industries Culturelles à l'ère du numérique

    Skills you'll gain: Entrepreneurship, Promotional Strategies, Business Modeling, Content Creation, Digital Content, Innovation, Market Opportunities, Digital Transformation, Consumer Behaviour, Intellectual Property, Business Economics, Fundraising

    4.6
    Rating, 4.6 out of 5 stars
    ·
    164 reviews

    Beginner · Course · 1 - 3 Months

  • I

    Illinois Tech

    A Comprehensive Excel Masterclass

    Skills you'll gain: Capital Budgeting, Microsoft Excel, Dashboard, Financial Modeling, Business Intelligence, Data Visualization, Key Performance Indicators (KPIs), Productivity Software, Excel Formulas, Spreadsheet Software, Data Presentation, Interactive Data Visualization, Data Analysis Expressions (DAX), Financial Analysis, Data-Driven Decision-Making, Google Sheets, Financial Management, Cash Flows, Timelines, Mortgage Loans

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    68 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Administración de las Tecnologías de la Información: Universidad de Palermo
  • English Language Skills A2-B1 CEFR: Low-Intermediate: Voxy
  • AWS Generative AI and AI Agents with Amazon Bedrock: Amazon Web Services
  • iOS Development for Creative Entrepreneurs: University of California, Irvine
  • Introduction to MongoDB: MongoDB Inc.
  • Data & Finance for the future: Fundação Instituto de Administração
  • Brand Marketing and SEO Tools using Wix: Coursera
  • Requerimientos, planeación, ejecución y medición de estrategias para redes sociales: Tecnológico de Monterrey
  • Getting started with TensorFlow 2: Imperial College London
  • Operations Management: Quality and Supply Chain: University of Illinois Urbana-Champaign

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