Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Maryland, College Park
Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Governance, Drive Engagement, Promotional Strategies, Marketing Strategies, Stakeholder Engagement, Business Planning, Marketing Communications, Marketing, Strategic Marketing, Marketing Planning, Planning, Driving engagement, Business Strategies, Performing Arts, Growth Strategies, Customer Engagement, Case Studies
★ 4.8 (738) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Email Security, Email Automation, Business Correspondence, Productivity Software, Organizational Skills, Business Communication, Business Solutions
★ 4.7 (1.5K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Tax Management, Sales Tax, Tax Compliance, Tax Preparation, Tax, Tax Planning, Transaction Processing, Construction Accounting, Specialized Accounting, Tax Laws, Claims Processing, Accounting, Technical Accounting, Contract Accounting, Finance
Mixed · Course · 1 - 3 Months

University of Illinois at Urbana-Champaign
Skills you'll gain: Business Strategy, Data Visualization, Data Storytelling, Management Accounting, Model Evaluation, Fund Accounting, Operations Management, Organizational Change, Audit Planning, Mergers & Acquisitions, Financial Statement Analysis, Project Closure, Risk Management, Social Determinants Of Health, Revenue Recognition, Entrepreneurship, Financial Auditing, Data Governance, Generative AI, Supply And Demand
Graduate Certificate · 6 - 12 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Kubernetes, Cloud Infrastructure, Cloud Deployment, Containerization, Model Deployment, Infrastructure As A Service (IaaS), Cloud-Native Computing, Network Performance Management, AI Orchestration, Model Optimization, Performance Tuning, Distributed Computing, Computer Hardware
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Oracle Databases, Data Import/Export, Data Migration, Identity and Access Management, Google Cloud Platform, SQL, Query Languages, Database Design, Role-Based Access Control (RBAC), Relational Databases, Database Management Systems, Data Mapping, Database Architecture and Administration, Data Architecture
Intermediate · Course · 1 - 3 Months

Skills you'll gain: CrewAI, AI Workflows, Model Context Protocol, Agentic Workflows, AI Orchestration, Generative AI Agents, Tool Calling, Role-Based Access Control (RBAC), Agentic systems, AI Security, Security Controls, AI Integrations, Build Tools, Retrieval-Augmented Generation, Authorization (Computing), Context Management, Identity and Access Management, Generative AI, Application Programming Interface (API), Python Programming
Intermediate · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operations Research, Probability & Statistics, Statistics, Excel Formulas, Data-Driven Decision-Making, Technical Analysis, Probability, Quantitative Research, Microsoft Excel, Sampling (Statistics), Probability Distribution, Operational Efficiency, Transportation Operations, Financial Analysis, Business Operations, Spreadsheet Software, Resource Utilization, Operations, Process Optimization, Finance
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Social Work, Community and Social Work, Social Justice, Social and Human Services, Human Services, Cultural Responsiveness, Social Impact, Advocacy, Cultural Sensitivity, Diversity Awareness, Research, Systems Thinking, Policy Development, Ethical Standards And Conduct
★ 4.8 (443) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Keras (Neural Network Library), Deep Learning, Transfer Learning, Artificial Neural Networks, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Model Optimization, Machine Learning Methods, Image Analysis, Applied Machine Learning, Autoencoders, Model Training, Regression Analysis, Network Architecture, Natural Language Processing, Machine Learning
★ 4.7 (2.1K) · Intermediate · Course · 1 - 3 Months