IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Requirements Elicitation, Requirements Analysis, Business Requirements, Requirements Management, Business Analysis, Business Planning, Case Studies, Stakeholder Analysis, Performance Improvement, Analysis, Verification And Validation, Strategic Planning, Stakeholder Engagement, Problem Solving, Prioritization, Governance
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Systems Thinking, Health Systems, Health Policy, Public Health, Policy Analysis, Policy Development, Simulations
Mixed · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Storytelling, Peer Review, Writing, Editing, Constructive Feedback, Creativity, Persistence, Professionalism
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Marketing Strategies, Brand Management, Customer Insights, Cross-Channel Marketing, Consumer Behaviour, Global Marketing, Competitive Analysis, Business Strategy, E-Commerce, Digital Transformation
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Stress Management, Resilience, Personal Development, Time Management, Productivity, Mental Health, Organizational Skills, Mindfulness, Self-Awareness, Goal Setting, Interpersonal Communications
Mixed · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Economic Development, Community Development, Entrepreneurship, Project Design, Sustainable Development, Socioeconomics, International Relations, Competitive Analysis, New Business Development, Innovation, Business Economics, Policy Development, Governance
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Intercultural Competence, Healthcare Ethics, Cultural Diversity, Public Health and Disease Prevention, Stress Management, Safety Training, Preventative Care, Injury Prevention, Occupational Health, Public Health, Safety and Security, Ethical Standards And Conduct, Adaptability, Infectious Diseases, Emergency Response, Mental Health, Planning
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Linux, Linux Administration, Open Source Technology, Microsoft Windows, Linux Commands, Ubuntu, Windows PowerShell, User Accounts, File Systems, Command-Line Interface, Unix, Operating Systems, Unix Commands, Red Hat Enterprise Linux, User Provisioning, Bash (Scripting Language), Systems Administration, Windows Servers, Service Management, Security Management
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Khalifa University
Skills you'll gain: Language Learning, Language Competency, Oral Comprehension, Literacy, Vocabulary, Grammar
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Requirements Analysis, User Requirements Documents, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Functional Requirement, Software Design Documents, System Requirements, Software Development Life Cycle, Verification And Validation, Technical Communication
Beginner · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Ancient History, World History, International Relations, Timelines, Governance, Research Methodologies, Cultural Diversity
Mixed · Course · 1 - 3 Months