Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Product Roadmaps, Agile Methodology, Product Management, Wireframing, A/B Testing, Microsoft Teams, Sprint Planning, Project Management, ChatGPT, Kanban Principles

Skills you'll gain: Systems Engineering, Aerospace Basic Quality System Standards, Global Positioning Systems, Engineering Design Process, Control Systems, Systems Integration, Engineering, Human Factors, System Testing, Communication Systems, Robotics, Automation, Structural Engineering, Thermal Management, Physical Science, Electric Power Systems, Environmental Monitoring, Mechanics

Skills you'll gain: Project Documentation, Agile Methodology, Agile Project Management, Project Management, Project Management Life Cycle, Project Planning, Project Management Institute (PMI) Methodology, Sprint Planning, Backlogs, Stakeholder Management, Team Oriented, Communication

Skills you'll gain: Electrical Safety, Maintenance, Repair, and Facility Services, Safety Standards, Hardware Troubleshooting, Test Equipment, Electrical Systems, Basic Electrical Systems, High Voltage, Safety and Security, End User Training and Support, Sustainable Technologies, Transportation Operations, Emerging Technologies

Skills you'll gain: Model Evaluation, Apache Hadoop, Machine Learning Methods, Marketing Automation, Marketing Analytics, Digital Marketing, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Customer Insights, Advanced Analytics, Machine Learning, Artificial Neural Networks, Machine Learning Algorithms, Deep Learning, Predictive Analytics

Skills you'll gain: Vulnerability Assessments, Cyber Threat Intelligence, Vulnerability Management, Cybersecurity, Data Persistence, Risk Analysis

Skills you'll gain: DevSecOps, Secure Coding, Software Architecture, Security Engineering, Software Design, Microsoft Azure, Cybersecurity, DevOps, Kubernetes, Infrastructure as Code (IaC), Web Applications, Azure DevOps, Containerization, API Design, Software Engineering, Role-Based Access Control (RBAC), Dependency Analysis, Git (Version Control System)

Skills you'll gain: Linux Administration, Version Control, Linux, Git (Version Control System), Linux Commands, Network Troubleshooting, Operating System Administration, Bash (Scripting Language), Systems Administration, Scripting, Shell Script, User Accounts, System Configuration, Unix Shell, Network Administration, Network Performance Management, Hardware Troubleshooting, File Management, Unix Commands, General Networking

Skills you'll gain: Intrusion Detection and Prevention, Cybersecurity, Cyber Threat Intelligence, Security Controls, Threat Modeling, Incident Response, Digital Forensics, Risk Management Framework, Network Security, Data Security, Network Analysis, Firewall

Skills you'll gain: Firewall, Ubuntu, Network Monitoring, TCP/IP, Data Storage, Network Protocols, Network Troubleshooting, Unix, General Networking, Linux, Command-Line Interface, Data Storage Technologies, System Configuration, Network Security, File Management, Shell Script, Computer Hardware, Disaster Recovery

Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, AI Enablement, Business Leadership, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Strategic Thinking, Generative AI, Stakeholder Communications, Strategic Communication, Strategic Decision-Making, Innovation, Communication Strategies, Business Ethics, Analytical Skills, Strategic Marketing