Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of California, Irvine
Skills you'll gain: Predictive Modeling, Natural Language Processing, Social Media, Text Mining, Cloud Computing, Unstructured Data, Big Data, Business Analytics, Data Science, Data Analysis, Geospatial Information and Technology, Internet Of Things, Deep Learning
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Billing, Looker (Software), Billing Systems, Expense Management, Cloud Management, Dashboard, Cost Management, Expense Reports, Google Sheets, Account Management, Resource Management, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Programming Principles, Microsoft Visual Studio, Computer Programming, Integrated Development Environments, Python Programming, Debugging, Development Environment
Beginner · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Responsible AI, Data Ethics, Social Determinants Of Health, Psychiatry, Mental Health Counseling, Clinical Research Ethics, Health Equity, Mental Health, Artificial Intelligence, Mental Health Diseases and Disorders, Natural Language Processing, Healthcare Ethics, Data Security, Governance, Risk Mitigation, Risk Analysis
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Calendar Management, Google Workspace, Setting Appointments, Project Schedules, Event Management, Scheduling, Collaborative Software, Coordination, Data Sharing
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Workflows, Creative Design, Visualization (Computer Graphics), ChatGPT, Image Quality, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Professionalism, Conflict Management, Accountability, Investigation
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Conflict Management, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Team Building, Intercultural Competence, Strategic Communication, Ethical Standards And Conduct, Organizational Effectiveness, Negotiation, Interpersonal Communications, Stakeholder Communications, Cultural Diversity, Active Listening
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications
Intermediate · Specialization · 1 - 3 Months

Exploratorium
Skills you'll gain: Developing Training Materials, Collaboration, Creativity, Mechanics, Research, Creative Problem-Solving, Experimentation, Innovation, Mechanical Design, Aesthetics, Construction
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication
Intermediate · Course · 1 - 4 Weeks