Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Sustainable Development, Natural Resource Management, Business Valuation, Sustainability Reporting, Stakeholder Analysis, Risk Analysis, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Google Workspace, Learning Management Systems, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Generative AI, Education Software and Technology, Prompt Engineering, Instructional Design, Artificial Intelligence, Design Strategies, Content Creation, Creative Design, Emerging Technologies, Professional Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Marketing Design, Content Creation, Presentations, Marketing Materials, Dashboard, Collaborative Software, Graphic Design, Marketing, User Accounts, Business
Intermediate · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Leadership and Management, Team Leadership, Team Building, Leadership, Performance Analysis, Organizational Leadership, Human Resources, Occupational Safety And Health, Diversity and Inclusion, Team Motivation, Employee Performance Management, Workforce Development, Performance Management, Research, Employee Engagement, Scientific Methods, Employee Training
Beginner · Course · 1 - 3 Months

Emory University
Skills you'll gain: Rmarkdown, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R (Software), R Programming, YAML, Hypertext Markup Language (HTML), File Management, Cascading Style Sheets (CSS), Version Control
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Applied Machine Learning, Unsupervised Learning, Classification And Regression Tree (CART), Decision Tree Learning, Artificial Neural Networks, Supervised Learning, Statistical Machine Learning, Random Forest Algorithm, Machine Learning, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Dimensionality Reduction, Feature Engineering, Statistics
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Milestones (Project Management), Goal Setting, Timelines, Project Management Software, Delegation Skills, Project Planning, Project Coordination, Databases, Project Management, Coordinating, Collaborative Software, Team Building, Team Oriented, Prioritization, Content Management
Beginner · Guided Project · Less Than 2 Hours
Johns Hopkins University
Skills you'll gain: Infection Control, Emergency Response, Personal protective equipment, Public Health, Community Health, Mental Health, Health And Safety Standards, Patient Education and Support, Education and Training, Policy Development, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Data Storytelling, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Persuasive Communication, Customer Relationship Management (CRM) Software, Storytelling, Responsible AI, Sales, Business Communication, Google Gemini, Anthropic Claude, Business Leadership, Sales Enablement, Generative AI, Communication, Proposal Writing, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Professional Networking, Interviewing Skills, LinkedIn, Technical Communication, Professional Development, Data Strategy, Data Ethics, Data Infrastructure, Data Pipelines, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Governance, Climate Change Adaptation, Land Management, Community Development, Environmental Issue, Sustainable Development, Economic Development, Transportation Operations, Finance
Intermediate · Course · 1 - 3 Months