• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • V

    Vanderbilt University

    Faster Together, Enhancing the Recruitment of Marginalized Communities in Clinical Trials

    Skills you'll gain: Patient Communication, Informed Consent, Clinical Research, Community Outreach, Patient-centered Care, Clinical Trials, Health Equity, Health Disparities, Clinical Research Ethics, Patient Education and Support, Diversity Training, Research, Healthcare Ethics, Interpersonal Communications, Diversity Awareness, Community Health, Cultural Responsiveness, Rapport Building, Patient Referral, Diversity Equity and Inclusion Initiatives

    4.8 stars, 107 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (107) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Build a Website using an API with HTML, JavaScript, and JSON

    Skills you'll gain: JSON, Restful API, HTML and CSS, Web Design, Web Design and Development, Cloud API, Hypertext Markup Language (HTML), Web Development, Application Programming Interface (API), Cascading Style Sheets (CSS), Web Applications, Real Time Data, Javascript

    4.3 stars, 49 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.3 (49) · Intermediate · Guided Project · Less Than 2 Hours

  • L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

    4.9 stars, 8 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.9 (8) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • N

    National Academy of Sports Medicine

    Nutrition and Weight Management for Fitness Professionals

    Skills you'll gain: Nutrition and Diet, Nutrition Counseling, Nutrition Education, Preventative Care, Public Health and Disease Prevention, Patient Education And Counseling, Nutritional Assessment, Health And Wellness Coaching, Exercise Science, Meal Planning And Preparation, Physiology, Communication, Ethical Standards And Conduct

    4.6 stars, 61 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (61) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Cape Town

    Large Marine Ecosystems: Assessment and Management

    Skills you'll gain: Sustainable Development, Environment and Resource Management, Natural Resource Management, Environmental Resource Management, Sustainable Systems, Water Sustainability, Water Resource Management, Environmental Science, Environment, Social Sciences, Environmental Issue, Environmental Policy, Governance, Environmental Monitoring, Case Studies, Socioeconomics, International Relations, Biology

    4.8 stars, 321 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (321) · Intermediate · Course · 1 - 3 Months

    Category: Free
    Free
  • E

    EDUCBA

    Advanced Corporate Accounting and Financial Reporting

    Skills you'll gain: Hedge Accounting, International Financial Reporting Standards, Financial Reporting, Financial Regulations, Profit and Loss (P&L) Management, Law, Regulation, and Compliance, Business Valuation, Reconciliation, Consolidation, Financial Regulation, Compliance Reporting, Intercompany Accounting, Regulatory Compliance, Regulation and Legal Compliance, Accounting Systems, Technical Accounting, Accounting, Corporate Accounting, Tax Compliance, Capital Markets

    4.6 stars, 48 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (48) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • E

    Edureka

    Generative AI for Finance and Accounting

    Skills you'll gain: Prompt Engineering, Generative AI, Responsible AI, Accounts Payable, Accounts Payable and Receivable, Prompt Engineering Tools, Data Ethics, Accounting and Finance Software, Financial Data, Make.com, Data Governance, Workflow Management, Miro AI, Financial Forecasting, Financial Management, Financial Analysis, Artificial Intelligence, No-Code Development, Budgeting, Forecasting

    3.5 stars, 13 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 3.5 (13) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Houston

    Powerful Tools for Teaching and Learning: Web 2.0 Tools

    Skills you'll gain: Collaborative Software, Digital pedagogy, Education Software and Technology, Collaboration, Learning Management Systems, Teaching, Communication, Technology Strategies, Technology Solutions, Web Applications, Communication Systems, Digital Communications

    4.5 stars, 190 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (190) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • Q

    Queen Mary University of London

    Stepping Up: Preparing Yourself for Leadership

    Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Initiative and Leadership, Time Management, Leadership and Management, Influencing, Team Leadership, Organizational Leadership, Conflict Management, Professional Development, Personal Attributes, Emotional Intelligence, Self-Awareness, Constructive Feedback, Communication, Motivational Skills

    4.8 stars, 76 reviews, Advanced, Course, 1 - 4 Weeks

    ★ 4.8 (76) · Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    Illinois Tech

    Industrial Psychology

    Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Leadership and Management, Management Training And Development, Team Leadership, Organizational Leadership, Performance Analysis, Staff Management, Performance Review, Diversity Equity and Inclusion Initiatives, Leadership, People Development, Human Resource Management, Human Resource Strategy, Performance Appraisal, Human Resources, Team Motivation, Human Resources Management and Planning, Diversity and Inclusion

    4.7 stars, 20 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (20) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Microsoft

    Copilot Best Practices, Ethics and Regulatory Implications

    Skills you'll gain: Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance, Regulatory Compliance, Compliance Management, General Data Protection Regulation (GDPR), AI literacy, Information Privacy, Prompt Engineering, Regulatory Requirements, Ethical Standards And Conduct, Intellectual Property, Generative AI, Critical Thinking

    4.7 stars, 38 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (38) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    SkillUp

    Introduction to GenAI for Business Process Automation

    Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Generative AI Agents, AI Workflows, Business Process Automation, Generative AI, Process Optimization, AI Integrations

    4.4 stars, 19 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.4 (19) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…151152153…537

In summary, here are 10 of our most popular technical support courses

  • Faster Together, Enhancing the Recruitment of Marginalized Communities in Clinical Trials: Vanderbilt University
  • Build a Website using an API with HTML, JavaScript, and JSON: Coursera
  • Customer Service: Logical Operations
  • Nutrition and Weight Management for Fitness Professionals: National Academy of Sports Medicine
  • Large Marine Ecosystems: Assessment and Management: University of Cape Town
  • Advanced Corporate Accounting and Financial Reporting: EDUCBA
  • Generative AI for Finance and Accounting: Edureka
  • Powerful Tools for Teaching and Learning: Web 2.0 Tools: University of Houston
  • Stepping Up: Preparing Yourself for Leadership: Queen Mary University of London
  • Industrial Psychology: Illinois Tech

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok