
Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Problem Management, Service Design, Quality Improvement, Problem Solving, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Development, New Product Development, Strategic Marketing, Marketing, Promotional Strategies, Consumer Behaviour, Marketing Strategies, Field Marketing, Research, Marketing Planning, Product Design, Product Marketing, Go To Market Strategy, Commercialization, Research Methodologies, Product Strategy, Market Dynamics, Business, Environment, Communication
Mixed · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Intercultural Competence, Diversity Training, Management Training And Development, Cultural Diversity, Human Resources, Diversity and Inclusion, Human Capital, Diversity Awareness, Organizational Leadership, Cross-Functional Team Leadership, Training and Development, Culture, Organizational Development, Workplace inclusivity, Training Programs, Leadership and Management, Talent Management, Leadership, Research Methodologies, Critical Thinking
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Performance marketing, Paid media, Pay Per Click Advertising, Digital Advertising, Online Advertising, Digital Media Strategy, Data-Driven Marketing, Digital Analysis, Campaign Management, Marketing Analytics, Marketing Effectiveness, Marketing Budgets, Digital Marketing Campaigns, Digital Marketing, Media Planning, Social Media Campaigns, Performance Analysis, Performance Measurement, Cost Containment, Cross-Channel Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Scaled Agile Framework, Organizational Change, Backlogs, Team Motivation, Agile Project Management, People Development, Agile Methodology, Change Management, Agile Software Development, Performance Metric, Team Performance Management, Business Transformation, Organizational Development, Agile Product Development, Employee Coaching, Sprint Planning, Coaching, Workflow Management, Continuous Improvement Process
Advanced · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Competitive Analysis, Medical Devices, Payment Systems, Intellectual Property, Health Systems, Healthcare Industry Knowledge, Commercialization, Drug Development, Competitive Intelligence, Leadership Studies, Leadership Development, Health Care Administration, Managed Care, Product Management, Medical Management, Go To Market Strategy, Regulatory Affairs, Medical Equipment and Technology, Stakeholder Analysis, Pharmaceuticals
★ 4.5 (1.5K) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Environmental Social And Corporate Governance (ESG), AI Product Strategy, Microsoft Copilot, AI Enablement, Responsible AI, Return On Investment, Cost Benefit Analysis, AI Security, Business Priorities, Governance Risk Management and Compliance, Financial Modeling, Governance, Data Governance, Executive Presence, Key Performance Indicators (KPIs), Risk Analysis, Operating Cost, Decision Making, Power Platform Architecture & Technical Design, Risk Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Meditation & Breathwork, Business Ethics, Organizational Leadership, Trustworthiness, Self-Awareness, Personal Development, Professionalism, Strategic Leadership, Leadership Development, Leadership and Management, Leadership, Organizational Development, Human Learning, Decision Making, Performance Management, Human Development, Self-Motivation, Sustainable Development, IT Management, Course Development
Mixed · Course · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Complex Problem Solving, Decision Making, Creative Problem-Solving, Root Cause Analysis, Cognitive flexibility, Brainstorming, Ideation, Strategic Decision-Making, Creative Thinking, Decisiveness, Risk Management, Decision Intelligence, Creativity, Data-Driven Decision-Making, Risk Analysis, Innovation, Decision Tree Learning, Tree Maps
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Organizational Skills, Research, Writing, Report Writing, Research Reports, Research Methodologies, Critical Thinking, Writing and Editing, Planning, Grammar, Persuasive Communication, Style Guides, Descriptive Statistics
★ 4.7 (1.2K) · Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Responsible AI, Risking, Microsoft Copilot, Decision Making, AI Enablement, Strategic Leadership, Business Ethics, Strategic Decision-Making, Accountability, Leadership, Strategic Thinking, Data-Driven Decision-Making, Analysis, Business Management, Generative AI
Intermediate · Course · 1 - 4 Weeks